LianLian New Partnerships Redefine CX in Cross-Border Payments
LianLian Global’s Strategic Partnerships Set New CX Benchmark in Cross-Border Payments At Money20/20 Asia 2025, held in Bangkok, LianLian Global took the stage with a...
Tag : digital transformation
Genesys Executive Briefing Centre Takes CX to Co-Creation
Genesys New Executive Briefing Centre in India: Transforming CX from Concept to Co-Creation Customer expectations have never been higher. Businesses today must go beyond reactive...
Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
Ciklum Expands AI Engineering in India Elevates Global CX
Ciklum Doubles Down on India to Redefine Global Customer Experience with AI Strategic Expansion with Customer Experience at the Core Ciklum is accelerating its global...
Hoonartek CEO Peeyoosh Pandey: An Exclusive Interview
We are thrilled to welcome Peeyoosh Pandey, the dynamic and visionary CEO of Hoonartek. He is global leader in data products and AI solutions. He...
Bounteous: Ketan Somani Leads as President and Regional CEO
Empowering Global CX with Co-Innovation: Bounteous Appoints Ketan Somani to Lead Strategic Growth In today’s fast-changing digital landscape, customer experience (CX) has become the cornerstone...
Pega: Leader in Process Mining, Elevating Enterprise CX
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...
Flipkart Relocates Holding to India: A CX-Driven Strategic Shift
Flipkart Shifting Back to India: A Strategic Move with a Strong Customer Experience (CX) Undertone On April 21, 2025, Flipkart, one of India’s leading e-commerce...
CX Strategy: Building Customer Experience That Delivers
Designing Journeys That Delight: Why CX Is the Future of Competitive Advantage Customer experience (CX) is no longer optional. Neither is CX Strategy. It is...
Sify Customer Experience Drives Trust and Growth
Behind the Numbers: How Sify CX Focus Drives Trust, Loyalty, and Transformation Sify Technologies recently announced its financial results for FY 2024-25. While the numbers...