Tag : CX Innovation

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Amar Choudhary: Transforming CX with AI at 1Lattice

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In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...
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Samina Sheriff: Digital Transformation in Enterprise Solutions

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In today’s rapidly evolving digital landscape, organizations must continuously adapt to stay ahead. At the heart of this transformation are leaders like Samina Sheriff, an...
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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

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How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Women Leaders in CX: Driving Innovation and Inclusivity

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Empowering Women Leaders: A Game-Changer for Customer Experience Dun & Bradstreet recently hosted the Women Leadership Summit 2025, honoring India’s most dynamic women business leaders....
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Bounteous x Accolite Leadership Strengthened with Arunkumar N.T.

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Bounteous x Accolite Strengthens CX Leadership with Arunkumar N.T.’s Board Appointment In today’s fast-evolving digital landscape, businesses must constantly innovate to deliver superior customer experiences...
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Customer Experience in Global Economy: Adapting Shifting Trends

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The Future of Customer Experience in Global Economy that is Transforming As the world economy shifts, customer experience (CX) plays a pivotal role in shaping...
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Gurpal Singh on Transforming CX at Startek

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At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...