Top 5 CX trends shaping customer experience in 2025 By – Abhinandan Jain, Chief Growth Officer, Startek Customer expectations are evolving faster than ever, and...
Tech Mahindra: A Customer-Centric Journey to Global IT Leadership Tech Mahindra, a global leader in technology consulting and digital solutions, has achieved an extraordinary milestone....
Customer Experience in a Grievance-Based Society: A Path Toward Trust Restoration Reveals 2025 Edelman Trust Barometer The 2025 Edelman Trust Barometer reveals a profound shift...
Microland Recognized as a Leader in ISG Providers Lens Study 2024 for Intelligent Automation Services Microland’s recognition as a Leader in the ISG Providers Lens...
Trump 2025 and the Startup Ecosystem: The CX Revolution As 2025 unfolds, the tech startup ecosystem faces both challenges and opportunities fueled by political, economic,...
CX-Centric Insights into Forecasting Possible Trends for 2025 Customer experience (CX) is more than just a business buzzword—it’s the lifeline connecting organizations to their audiences....
Driving Superior Customer Experience Through Digital Transformation: M1’s Success with 6D Technologies’ Cloud-Native BSS 6D Technologies, a global leader in digital transformation solutions, recently announced...
PASHA Holding Hosts Inspiring Panel on Women in Sustainability PASHA Holding recently hosted a groundbreaking panel discussion titled “Women in Sustainability,” focused on driving environmental...
FCCI Insurance Group Enhances Customer Experience with Glia’s Call Center and Digital Service Solution FCCI Insurance Group, an established leader in commercial property and casualty...
Navigating Challenges: Dabur India’s CX Focus Amid Tax and Trademark Disputes Dabur India, a prominent name in the FMCG sector, currently faces considerable challenges, emphasizing...