Black Sun Rising: A CX Parable in Disguise
What a Political Thriller Teaches Us About CX: Lessons from Black Sun Rising Introduction Otho Eskin’s upcoming novel Black Sun Rising is not a traditional...
Tag : Brand Loyalty
JCBL Group: Top Customer Experience in Automotive Marketing
Customer Experience is the Funnel: How Kimmy Babbar is Reimagining CX at JCBL Group In today’s hyper-connected world, customer experience (CX) is no longer a...
Defence Sector CX Surge: Experience that Drives Trust
CX in Action: How the Defence Sector’s 44% Surge Proves the Power of Experience In just seven days, India’s defence sector witnessed a 44% surge....
Customer Experience in Retail: Genefied’s Tech-Driven Approach
Title: Enhancing Customer Experience in Retail and E-commerce with Technology Integration In today’s dynamic market, customer experience (CX) has emerged as a game-changer for retail...
NHEV CX in India: Driving Growth and Brand Trust
Redefining Customer Experience in India’s New Tech Economy: The NHEV Perspective India is rapidly evolving. From digital payments at local shops to electric vehicles on...
Carbon Neutrality: Sustainability Enhances Customer Experience
How Carbon Neutrality Enhances Customer Experience: Lessons from PATA’s Sustainability Journey In today’s world, customers expect brands to be more than just service providers. They...
Ethical CX Leadership: How Sony Builds Trust and Loyalty
Ethics as a CX Differentiator: How Sony’s Commitment to Integrity Shapes Customer Trust Customer experience (CX) is no longer just about great products or seamless...
Saurabh Agrawal Revolutionizing Indian Apparel Market
Welcome to CXQuest, where we delve deep into the stories of industry leaders who are redefining customer experience and innovation. Today, we are thrilled to...
Barista Coffee Leadership CX Initiative
Barista Coffee Leadership Revolutionizes CX by Stepping Behind the Counter Barista Coffee recently demonstrated an inspiring commitment to customer experience (CX) by initiating a hands-on...
Amazon Prime’s Device Usage Enhancing Customer Experience
Customer Experience (CX) has become a cornerstone for businesses aiming to foster loyalty and long-term relationships with their consumers. Amazon Prime’s recent update regarding device...