Category : Thought Leaders

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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

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by Editor0886
How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Avaya: AI Orchestration in CX is Revolutionizing Contact Centers

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by Editor0463
AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
CXQuest ExclusiveExpert OpinionsInterviewThought Leaders

IndoAI: Revolutionizing AI-Driven CX and User Engagement

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by Editor0452
Welcome to an Exclusive Interview with Rashmi Kulkarni, Co-founder & Director of IndoAI Technologies In today’s rapidly evolving digital landscape, AI is no longer a...
CXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

ThinkByte: Balancing Technology and Real-World Needs

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by Editor0522
In today’s fast-paced digital world, artificial intelligence is no longer a futuristic concept—it’s a driving force behind business transformation. However, true innovation isn’t just about...
CX BenchmarksExpert OpinionsInterviewThought Leaders

VergeIO Inuvika Partnership: Redefining Virtualization and CX

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by Editor0477
In today’s fast-evolving digital landscape, businesses demand virtualization solutions that are cost-effective, scalable, and high-performing without the complexity of traditional VDI environments. This is where...
Expert OpinionsInterviewThought Leaders

VIBGYOR High Minithon 2025: A Conversation with Ms. Veena Gaur

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by Editor0488
VIBGYOR High, Gurugram, recently hosted the Women’s Day Minithon 2025, bringing together over 500 participants for a morning of fitness, community, and celebration. Beyond being...
Expert OpinionsInterviewThought Leaders

Social Lens Consulting: Vijaya Balaji on Scaling Nonprofit Impact

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by Editor0534
In social impact, strengthening, sustaining, and scaling nonprofits is crucial. Social Lens Consulting, led by Vijaya Balaji, drives this transformation. For over 14 years, Vijaya...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

KND Steel Forging Trust and Excellence in the Carbon Steel Industry

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by Editor0404
Forging Trust and Excellence: How KND Steel Elevates Customer Experience in the Carbon Steel Industry In today’s fast-evolving manufacturing landscape, customer experience (CX) is no...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

VergeFabric SDN Solution: Simplifying Networking for IT Teams

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by Editor0415
Interview with George Crump, CMO, VergeIO shares insights on VergeFabric As IT landscapes continue to evolve, organizations are seeking efficient, cost-effective alternatives to traditional virtualization...