Category : Thought Leaders

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ORGAN India CEO Sunayana Singh Transforms Organ Donation

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Transforming Lives Beyond Healthcare: How ORGAN India Champions CX Through Compassion, Advocacy & Global Sports At the heart of every transformative customer experience lies a...
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EquiLead: Empowering Women in Leadership with Anchal Kakkar

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At CXQuest, we believe that inclusive leadership, equitable practices, and people-centered values form the foundation of exceptional customer experiences—both within organizations and beyond. Today, we...
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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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The Design Studio: An Interview With Founder Umesh Sharma

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The Design Studio (TDS) is a renowned firm specializing in architecture, interiors, designs, and real estate. Founded by the esteemed architect Umesh Sharma, TDS is...
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Utopian Drinks: Abhishek Sarwate Drives a Health Revolution

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In the ever-evolving landscape of consumer experience (CX), brands that prioritize health, convenience, and transparency stand out. Utopian Drinks, founded by Abhishek and Shweta Sarwate,...
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NeoNiche Way: Crafting Phygital Connections

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Welcome to CXQuest, where we explore groundbreaking ideas, industry innovations, and customer-first strategies that redefine brand engagement. Today, we have with us Prateek N Kumar,...
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Aspect Hospitality: Elevating CX in India’s Restaurant and Bar Scene

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Aspect Hospitality: Crafting Exceptional Customer Experiences in India’s Dynamic Dining Scene Aspect Hospitality, a prominent subsidiary of Aspect Global Group, is making significant strides in...
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Amar Choudhary: Transforming CX with AI at 1Lattice

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In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...
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Vibhanshu Mishra on CX: Food, Heart & Hospitality

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Vibhanshu Mishra Philosophy: Crafting Meaningful Customer Experiences Through Food and Connection Vibhanshu Mishra, the CEO & Founder of Chalu Apna Desi Chinese and Banaraswala, offers...
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Santanu Guha Roy on Exceptional CX in Hospitality

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Santanu Guha Roy’s Vision for Elevating Customer Experience in Hospitality Santanu Guha Roy, the General Manager of Hotel Holiday Inn Kolkata Airport, offers a compelling...