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Category : Sustainability

Award & RecognitionCX StrategyCX TrendsESG & CXExperience DesignSustainability

Zayed Sustainability Prize 2026: How Global Innovation Is Redefining Customer Experience

EditorJanuary 22, 2026January 22, 2026
by EditorJanuary 22, 2026January 22, 2026065
How Sustainability Innovation Is Becoming a CX Strategy: Lessons from the Zayed Sustainability Prize 2026 A CX leader’s déjà vu moment The chatbot answers politely.The...
AI in CXCX strategyESG and customer experienceexperience designglobal sustainability awardsservice designsustainability and CXSustainable InnovationZayed Sustainability Prize 2026

Read for Pleasure: How HarperCollins India Is Rebuilding Joy-First CX

EditorJanuary 25, 2026January 25, 2026
by EditorJanuary 25, 2026January 25, 20260

Hexnode XDR: Apu Pavithran on SecOps Convergence, UEM Evolution, and the Future...

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

What Is India? How Preschoolers’ Experiences Reveal the Future of Emotion-Led CX

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

Fractional Chief Customer Officer: CXQuest Interviews Alana D’Angelica on Scaling Customer Success

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

Luxury Bathware Experience Centre: How GADOTT Redefines CX-Led Retail in India

EditorJanuary 23, 2026January 23, 2026
by EditorJanuary 23, 2026January 23, 20260

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