Category : Expert Opinions

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Gourmestan: Chefpreneur Shivani Sharma Curates Gourmet Dining

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Redefining Customer Experience in Gourmet Dining: The Gourmestan Revolution In today’s hospitality industry, customer experience (CX) goes beyond offering great food—it is about crafting a...
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Rest The Case: AI-Powered Legal Services by Shreya Sharma

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In today’s fast-paced world, accessibility and efficiency define customer experience (CX) in every industry—including legal services. Traditional legal processes can be complex, time-consuming, and expensive,...
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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

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How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Mastering Customer Experience for Business Success

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Mastering Customer Experience: The Key to Business Success Mastering Customer experience (CX) plays a critical role in shaping a brand’s success. It goes beyond just...
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Avaya: AI Orchestration in CX is Revolutionizing Contact Centers

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AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
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IndoAI: Revolutionizing AI-Driven CX and User Engagement

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Welcome to an Exclusive Interview with Rashmi Kulkarni, Co-founder & Director of IndoAI Technologies In today’s rapidly evolving digital landscape, AI is no longer a...
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ThinkByte: Balancing Technology and Real-World Needs

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In today’s fast-paced digital world, artificial intelligence is no longer a futuristic concept—it’s a driving force behind business transformation. However, true innovation isn’t just about...
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VergeIO Inuvika Partnership: Redefining Virtualization and CX

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In today’s fast-evolving digital landscape, businesses demand virtualization solutions that are cost-effective, scalable, and high-performing without the complexity of traditional VDI environments. This is where...