Customer Experience (CX)CX StrategyCXQuest ExclusiveData Privacy & TrustDigital TransformationExpert OpinionsLeadership InsightsRetail CXThought LeadersConsent-First CX: Designing Retail CX in India’s DPDP EraEditorJanuary 20, 2026January 20, 2026 by EditorJanuary 20, 2026January 20, 2026088 Designing Retail CX in a Consent-First World By Rakesh Raghuvanshi, Founder & CEO, Sekel Tech How India’s DPDP Act is forcing brands to rethink personalisation,...