Category : CXQuest Exclusive

CXQuest ExclusiveInterview

Pasta Street Interview: Redefining Italian Cuisine in India

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Welcome to CXQuest, where we explore the stories behind exceptional customer experiences and innovative business strategies. Today, we proudly welcome Mr. Manish Kumar, Executive Director...
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Intel’s Missed Opportunities: A Lesson in CX and Innovation

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Intel’s Missed Opportunities: A CX Perspective on Strategic Missteps Intel, once a dominant force in the semiconductor industry, faced significant setbacks due to strategic missteps...
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Singapore’s Farming Dream: I.F.F.I Turned Into a S$39.4M Failure

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How the Dream of Singapore’s Indoor Mega-Farm Collapsed: A CX-Focused Analysis of I.F.F.I’s $39.4M Failure in Singapore’s Farming Dream Introduction The collapse of Indoor Farm...
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Data Protection CX Revolution: Transparency and Accountability

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Data Protection CX Revolution: Transparency and Ethical Accountability In Part One, we discussed how customer experience (CX) can thrive through trust and transparency in data...
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Data Protection CX Revolution: Transforming Trust and UX

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Revolutionizing Customer Experience: How Data Transparency and Data Protection are Redefining Trust in the Digital Age The draft rules of the Digital Personal Data Protection...
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Bird Flu Psyops: Unmasking the Fear-Mongering Campaign

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Understanding the Complexity of Public Health Policies: Bird Flu Psyops, Vaccine Supply Chains, and Beyond Public health policies often intersect with politics, economics, and scientific...