Category : CX Trends

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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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by Editor0202
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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EKI Energy Invests in Tvasta to Advance Sustainable 3D Printing

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by Editor097
EKI Energy Services Invests in Tvasta Manufacturing Solutions to Strengthen Sustainable Innovation In an era where innovation meets sustainability, EKI Energy Services Ltd. (EKI) has...
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EdgeOne Boosts Mobile CX With Tencent Cloud’s 3GPP Standards

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by Editor060
Tencent Cloud EdgeOne: Redefining Mobile CX Through 3GPP Standards Tencent Cloud significantly advanced mobile communication. It achieved this by integrating EdgeOne’s core capabilities into 3GPP...
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The Design Studio: An Interview With Founder Umesh Sharma

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by Editor068
The Design Studio (TDS) is a renowned firm specializing in architecture, interiors, designs, and real estate. Founded by the esteemed architect Umesh Sharma, TDS is...
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Utopian Drinks: Abhishek Sarwate Drives a Health Revolution

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by Editor0105
In the ever-evolving landscape of consumer experience (CX), brands that prioritize health, convenience, and transparency stand out. Utopian Drinks, founded by Abhishek and Shweta Sarwate,...
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Aspect Hospitality: Elevating CX in India’s Restaurant and Bar Scene

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by Editor070
Aspect Hospitality: Crafting Exceptional Customer Experiences in India’s Dynamic Dining Scene Aspect Hospitality, a prominent subsidiary of Aspect Global Group, is making significant strides in...
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Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

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by Editor059
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
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Freshworks Partner Program Enhances CX and Partner Growth

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by Editor071
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
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Amar Choudhary: Transforming CX with AI at 1Lattice

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by Editor085
In today’s hyper-competitive market, delivering exceptional customer experiences (CX) is no longer a differentiator—it’s a necessity. In fact, organizations that harness data-driven insights and AI-powered...