Category : CX Trends

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Indian Organic Retail: Growth and Trends in 2024 and 2025

Editor
The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...
CX TrendsExpert OpinionsLatest Insights/Blogs

Top 5 CX Trends 2025: Shaping the Future of Customer Experience

Editor
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
CX TrendsLatest Insights/Blogs

Ascentage Pharma: Revolutionizing Patient-Centric Innovation

Editor
Crafting Exceptional Patient Experiences: The Inspiring Story of Ascentage Pharma In today’s rapidly evolving healthcare landscape, one name stands out for its relentless commitment to...
CX TrendsLatest Insights/BlogsNews

Dry Eye Treatment Revolutionized with Advanced IRPL Therapy

Editor
Reclaiming Life Through Vision: A Counseling and CX Journey of Dry Eye Treatment In a world where sight defines so many of our daily experiences,...
CX TrendsLatest Insights/BlogsNews

VIVOTEK Sustainability Commitment Earns Global Recognition

Editor
Transforming Customer Experience Through Sustainability: The VIVOTEK Story In today’s competitive market, where customers demand more than just quality products, brands that focus on sustainability,...
CX TrendsLatest Insights/BlogsNews

Intelligent AI Solutions for Customer Experiences by fxis.ai

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Transforming Customer Experiences with Intelligent AI: The fxis.ai Story In the ever-evolving world of business, where customer expectations continually shift, delivering exceptional customer experiences (CX)...
CX TrendsExpert OpinionsInterview

Shyam Nambiar on Customer Experience Excellence at Scale

Editor
In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...
CX BenchmarksCX TrendsExpert OpinionsLatest Insights/Blogs

Customer Experience in Travel: Brightsun’s 2024 Vision

Editor
The Evolving Landscape of Customer Experience in Travel: Lessons from Brightsun Travel Customer Experience (CX) has emerged as the cornerstone of success in the travel...
CX TrendsLatest Insights/BlogsNews

Claude 3.5 Models and Computer Use: The Next Frontier in AI

Editor
Claude 3.5 Enhances Customer Experience Through AI: Claude’s Breakthroughs in Automation and Interaction In the rapidly evolving world of artificial intelligence (AI), the role of...
CX TrendsLatest Insights/Blogs

Private Credit Solutions for SMBs: Transforming Finance

Editor
The CX Revolution in Asset-Based Investment: Transforming Global SMB Finance Through Private Credit Solutions In today’s dynamic global economy, small and medium-sized businesses (SMBs) stand...