Open Intelligence Transforms Customer Experience in Marketing
Redefining Predictive Advertising: WPP Media’s Open Intelligence Unlocks the Future of CX WPP Media has taken a bold step forward. The company launched an industry-first...
Category : CX Trends
Aerospace Future: CX-Led Indigenisation is Crucial in Global Market
India’s Aerospace Customer Experience Strategy Must Adapt—Now More Than Ever India’s aerospace industry stands at a decisive moment. Rising global trade tensions and import tariffs...
JPC by Samsic: Shaping the Future of Cleaning as a Strategic Asset
The Customer Experience – Shaping the Future of Cleaning as a Strategic Asset Customer experience is evolving rapidly. Today, it goes far beyond routine service...
VergeIQ: VergeIO Makes Private Enterprise AI Far Simpler
VergeIO’s VergeIQ Brings Enterprise-Ready AI On-Premises—In Minutes In a world where AI adoption is accelerating, speed and simplicity matter more than ever. With VergeIQ, VergeIO...
Shubhranshu Singh: Marketers Must Move Faster, Think Deeper
Shubhranshu Singh, CMO, Tata Motors Commercial Vehicles, on CX in the Age of Intelligent Systems As customer expectations surge and digital ecosystems expand, customer experience...
ELIVAAS Hotelogix Upgrade Boosts Hospitality Growth
ELIVAAS Elevates Guest Experience with Hotelogix Cloud for Centralized Group Management In the competitive hospitality landscape, customer experience (CX) often determines loyalty and long-term success....
Seclore: Vishal Gupta on Reinventing Data-Centric Security
In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
Uni Abex FY25: Industrial CX Strategy Drives Breakthrough
Building Industrial Trust Through CX: The Uni Abex FY25 Story Customer experience (CX) is no longer just a buzzword. It’s the foundation for lasting business...
InvincibleYOU: Shweta Kumar on Trust-Centered CX Leadership
In today’s hyper-dynamic customer experience landscape, technical know-how may help build the foundation—but it’s trust, alignment, and human-centric leadership that elevate an organization from competent...
Flipkart Creator Cities Boost Video Commerce Infrastructure
Flipkart Scales Video Commerce with ‘Flipkart Creator Cities’: A New CX Era in Indian E-commerce In today’s fast-evolving digital landscape, customer experience (CX) is more...