Category : CX Trends

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Open Intelligence Transforms Customer Experience in Marketing

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Redefining Predictive Advertising: WPP Media’s Open Intelligence Unlocks the Future of CX WPP Media has taken a bold step forward. The company launched an industry-first...
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Shubhranshu Singh: Marketers Must Move Faster, Think Deeper

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Shubhranshu Singh, CMO, Tata Motors Commercial Vehicles, on CX in the Age of Intelligent Systems As customer expectations surge and digital ecosystems expand, customer experience...
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ELIVAAS Hotelogix Upgrade Boosts Hospitality Growth

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ELIVAAS Elevates Guest Experience with Hotelogix Cloud for Centralized Group Management In the competitive hospitality landscape, customer experience (CX) often determines loyalty and long-term success....
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Seclore: Vishal Gupta on Reinventing Data-Centric Security

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In an age where customer trust is built on digital transparency and data responsibility, safeguarding sensitive information is no longer a backend IT concern—it’s at...
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InvincibleYOU: Shweta Kumar on Trust-Centered CX Leadership

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In today’s hyper-dynamic customer experience landscape, technical know-how may help build the foundation—but it’s trust, alignment, and human-centric leadership that elevate an organization from competent...
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Flipkart Creator Cities Boost Video Commerce Infrastructure

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Flipkart Scales Video Commerce with ‘Flipkart Creator Cities’: A New CX Era in Indian E-commerce In today’s fast-evolving digital landscape, customer experience (CX) is more...