Digital Public Infrastructure: CX Lessons from India’s Scale
India’s Digital Public Infrastructure: What CX Leaders Can Learn from a Nation-Scale Customer Experience Ever tried onboarding a customer in minutes—without paperwork, branch visits, or...
Category : CX Strategy & Leadership
AI Impact Summit 2026: Why Customer Experience Leaders Should Pay Close Attention
The India AI Impact Summit 2026, scheduled for February 19–20, 2026, at Bharat Mandapam, New Delhi, marks a pivotal moment in the global AI narrative....