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Zoho SKYLine: Revolutionizing Dealer Management System for Mercedes-Benz India

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Reinventing Luxury Customer Experience: The Mercedes-Benz India & Zoho SKYLine Transformation If you work in customer experience (CX) or employee experience (EX), you know the...
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Critical Infrastructure AI Governance and Regulatory Readiness in Indo-Pacific

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Governing AI in Critical Infrastructure: A Customer Experience Imperative for the Indo-Pacific In today’s hyper-connected world, customer experience (CX) and employee experience (EX) depend on...
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NagaWorld: Near-Perfect Great Place To Work Certification 2025

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NagaWorld Earns Near-Perfect Great Place To Work Certification: What CX and EX Professionals Can Learn Creating an exceptional customer experience (CX) starts with designing an...
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Harneys Fiduciary Expands Trust Services in Singapore for Global Wealth Management

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Harneys Fiduciary, an Ascentium company, has taken a bold step by expanding its trust services into Singapore. This move, enabled by a Trust Business License...
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LECCS Charging Innovation: Powering Seamless EV Experiences in India

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Powering Confidence: How EVamp’s LECCS Redefines Customer Experience in India’s EV Revolution It’s a weekday morning in Mumbai. A delivery executive rolls his e-scooter to...
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PPMS: Redefining Retail Field Marketing Through Scale, Data, and Execution Excellence

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Walk into any mid-sized Indian town today, and you’ll likely find more branded visibility than ever — a neatly arranged retail shelf, a promoter introducing...
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ICICI Prudential Mutual Fund Elevates Customer Experience in Mumbai

Editor
A Metro Station Branding Masterclass In Transit: The Real Challenge of Reaching Urban Audiences Picture Mumbai’s fast-paced commuters navigating the city’s newest lifeline—Mumbai Metro Line...