QRC Leads a New Wave of Global Cybersecurity Innovation, Trust
When the future of digital trust comes calling, the world listens. In late June 2025, Pattaya, Thailand, became the epicenter of a dialogue that feels...
Future of Customer Experience with Sustainability at Heart
Cloud-Powered Empathy: How Genesys is Shaping the Future of Customer Experience with Sustainability at Heart Let’s face it—customer expectations are changing fast. We are talking...
Digital Employee Experience Tools Transform Your Workplace
Modern work feels fast, messy, and thrilling. Yet, without smart tools, it quickly frustrates employees and customers alike. This shows how digital employee experience (DEX)...
Karman Week 2025: India Becomes an Ultimate CX Showcase
India’s booming space hub, Bengaluru, will welcome 15 global space leaders during Karman Week2025. The annual, invitation-only retreat—curated by The Karman Project—has already earned a...
Shanghai AI Lab Closure by Amazon: Good or Bad Signal?
Amazon’s Shanghai AI Lab Closure: What It Signals for Customers, Researchers, and Global AI Strategy Amazon is packing up its Shanghai AI research lab after...
NISAR Satellite: Revolutionary Earth Monitoring for Business CX
Picture this: you’re managing customer experience for a global supply chain company. Suddenly, your operations team alerts you about potential disruptions in Southeast Asia. However,...
TÜV Rheinland Partners with Generation India Foundation (GIF)
TÜV Rheinland Strengthens India Partnership to Drive Global Quality and Skills Transformation India’s role in global industries is expanding rapidly. At the same time, the...
McLaren Teams Up with Freshworks to Drive IT Innovation and CX
In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...
Avalara: Redefining Tax Tech CX With Innovation and Global Growth
Avalara has just unveiled its brand-new office in Pune. This opening signals not just a new address, but an important step in Avalara’s global journey....
Vizhinjam Port: Revolutionizing CX in Maritime Trade
Picture this: you’re shipping containers from Mumbai to Europe. Previously, your cargo would travel to Colombo, Singapore, or Dubai first. Now, however, everything changes with...