PPMS: Redefining Retail Field Marketing Through Scale, Data, and Execution Excellence
Walk into any mid-sized Indian town today, and you’ll likely find more branded visibility than ever — a neatly arranged retail shelf, a promoter introducing...
ICICI Prudential Mutual Fund Elevates Customer Experience in Mumbai
A Metro Station Branding Masterclass In Transit: The Real Challenge of Reaching Urban Audiences Picture Mumbai’s fast-paced commuters navigating the city’s newest lifeline—Mumbai Metro Line...
Urban Air Mobility: Ramco Powers eVTOL Transformation
Urban Air Mobility (UAM) is moving from futuristic ideal to present-day opportunity. At the heart of this shift is The ePlane Company—an ambitious startup aiming...
Revenue intelligence in CRM: An Exclusive Interview with Vanaja Kesary, MD, Riveron
In the dynamic and increasingly complex world of business, the need for intelligent, data-driven decision-making has never been greater. Organizations strive to unlock predictable and...
Chef Sanjeev Kapoor: Culinary Innovations, Recipes, Humanitarian Impact
Chef Sanjeev Kapoor: Blending Flavor, Farming, and the Future of Food Few global awards bridge the worlds of culinary innovation and agricultural sustainability quite like...
Patricia Sappor Honoured: A CX Legacy Redefining Service Leadership in Africa
Patricia Sappor: The Evolving Face of Service Leadership When today’s banking customers speak about trust, empathy, and value, they’re not referring to slogans. They are...
Echoes of the Eternal: Timeless Lessons for CX Leaders from Art and Emotion
Echoes of the Eternal: When Art Teaches CX the Language of Emotion When visitors stepped into the AIFACS Gallery this October, they didn’t just see...
Longevity Science: How Deepinder Goyal’s Continue Research is Redefining Human Aging
Reimagining Human Longevity: How Deepinder Goyal’s ‘Continue Research’ Brings Purpose, Science, and Open Collaboration to the Forefront of Innovation about Longevity Science It’s not every...
Reddit Lawsuit: The Implications of Perplexity AI Data Scraping Controversy
When Open Data Meets Proprietary Walls: What Reddit ’s Lawsuit Against Perplexity Means for the Future of CX and AI Ethics The Real-World Tension Beneath...
YouTube Timer: Enhancing User Control and Experience
YouTube ’s New Timer: A Design-Driven Shift Toward Mindful Digital Experiences It’s late at night, and you promise yourself — “Just one more short video.”...