IIHL: Driving Growth in India’s Asset Management and BFSI Sectors
From CX Challenges to Investment Excellence: A Closer Look at IndusInd–Invesco’s Asset Management JV Change is the only constant in the world of customer experience...
GitHub Copilot: Boost Developer Productivity with AI-Powered Code Assistance
New Relic’s recent launch of three AI-strengthened integrations with GitHub represents a major advancement in developer productivity and experience enhancement, which has direct implications for...
Kalakriti Art Gallery: Rekha Lahoti on Nurturing Cultural Experiences Beyond Canvas
Nestled in the heart of Hyderabad’s Banjara Hills, Kalakriti Art Gallery has been more than a space for exhibitions—it has become a living dialogue between...
SHIFT Innovation Hub Shaping the Future of Automotive CX
SHIFT Innovation Hub: Navigating the Shifting Landscape of Automotive Experience Imagine stepping into a new car where everything feels designed just for you. Your seat...
Confluent Intelligence: Powering Real-Time Contextual AI for Scalable CX & EX
Confluent Intelligence, launched in 2025, addresses critical challenges in AI-driven customer and employee experiences. It closes the AI context gap by streaming real-time, trustworthy data...
Caller ID: Verified Name & Number Display for Safe Calls
In today’s fast-paced world, receiving spam and fraudulent calls has become a daily annoyance for millions. It disrupts personal time, wastes resources, and erodes trust...
Zendesk AI: Revolutionizing Customer and Employee Service in 2025
Zendesk AI Revolution: Redefining Customer Engagement and Employee Experience in 2025 where Real-World Service Challenges Are Evolving Every leader in customer experience (CX) and employee...
Observability in Media & Entertainment: The Hidden CX Superpower Transforming Reliability and Growth
Observability Is the New CX Superpower — What Media & Entertainment Leaders Must Do Now You can’t fix what you can’t see.That old line feels...
Cortex AgentiX: Secure Agentic AI Platform for Future-Ready Security Operations
Palo Alto Networks Cortex AgentiX: Transforming Security Operations with Agentic AI Cybersecurity professionals face an endless stream of threats—ransomware, phishing, insider risk—while managing a patchwork...