CX Quest

Expert OpinionsThought Leaders

Professional Etiquette: Elevating Customer Experience Through Emotional Intelligence

Editor
by Editor0207
The Art of Human Connection: Transforming Customer Experience Through Emotional Intelligence and Professional Etiquette Picture this: A frustrated customer reaches out to your support team,...
News

Sonata –adesso Alliance Revolutionizing CX and EX for Global Enterprises

Editor
by Editor0167
Enterprises today juggle competing priorities: cutting costs while modernizing digital experiences. Customers demand seamless journeys. Employees seek tools that empower their roles. Yet many organizations...
CX ToolsCX TrendsNews

Slack: Transforming Workflows with the Agentic Operating System

Editor
by Editor01098
From Fragmentation to Flow: How Slack’s Agentic OS is Redefining the Future of Work Picture this: Your sales team is chasing quarterly targets, but they’re...
News

VisionSpring: Transforming Eyecare in Remote Communities

Editor
by Editor0167
When Government, Business, and Nonprofits Unite: How the VisionSpring Partnership Redefines Customer Experience Picture this: You’re a bus driver navigating Himachal Pradesh’s treacherous mountain roads....
News

Business Management: How AI is Transforming UAE Entrepreneurs’ Success

Editor
by Editor0424
AI-Powered Business Management: Osome’s UAE Entry Reflects Growing Demand for Admin Relief The administrative burden crushing UAE entrepreneurs is about to get lighter. Osome’s strategic...