AI Adoption in Indian Organisations Set to Reshape Enterprise CX
Over 90% of Indian Organisations Will Use AI Agents Within the Next 12 Months: A Transformative Leap in Customer Experience and Enterprise Automation will enhance...
Author : Editor
Educational Mentorship: TEA Appoints Dr. Babul Das as Senior Advisor
TEA Elevates Educational Mentorship with Dr. Babul Das’ Strategic Appointment The student experience journey has never been more complex. Moreover, educational Mentorship and consulting in...
Customer Journey: Elevate Engagement and Drive CX Success
Meeting Your Audience Where They Live: The Foundation of Modern CX Excellence “Start with what your audience is talking about—and where they’re showing up.” —Sean...
Thought leadership: Unlocking the Power of Long-Term Strategy
The Long Game: How Thought Leadership Transforms Customer Experience in B2B Marketing “A couple of LinkedIn posts won’t move the needle. Thought leadership is a long game.” —Nicole Smith,...
Developer Platform Innovation Elevates Zepto’s CX Transformation
How Zepto’s 10-Minute Magic Transforms Customer Experience Through Developer Platform Innovation Zepto’s remarkable journey to becoming India’s fastest grocery delivery service isn’t just about speed—it’s...
Dun & Bradstreet India: 30 Years of Enabling Data-Driven Growth
Dun & Bradstreet India Celebrates 30 Years of Empowering Business Growth Have you ever wondered how data transforms business decisions? Moreover, what happens when three...
Customer Experience Trends: What 2025 Leading Reports Say
Customer Experience Revolution: What 2025 Reports Reveal About AI-Driven CX Success and Customer Experience Trends The customer experience landscape stands at a pivotal crossroads. Moreover, artificial...
Quest Global and TSS Foundation Empower Education and Sports
The Customer Experience Revolution: How Quest Global and TSS Foundation Are Engineering Hearts and Minds Partnerships these days aren’t just business deals—they’re becoming emotional powerhouses....
Digital Engagement Shifts Gears in Customer Experience
Shifting Gears in Customer Experience: From Open Roads to Digital Engagement and Playful Innovation Digital Engagement: Key TakeawayHarley-Davidson, Pizza Hut, and Topgolf each illustrate how...
SBI Life Insurance: Expanding Insurance Access in India
SBI Life and AU Small Finance Bank Announce a Powerful Partnership – What It Means for You In a move that could reshape how Indians...