From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
Kyndryl Revolutionizing Rural Banking for ESAF Bank Through Technology-Driven Customer Excellence In today’s rapidly evolving banking landscape, customer experience stands as the ultimate differentiator. Consequently,...
CX Transformation Through Enterprise AI: Tiger Analytics Named 2025 Databricks Enterprise AI Partner of the Year In today’s rapidly evolving business landscape, customer experience (CX)...
Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
NETGEAR Enhances SME Customer Experience with Exium Acquisition for Integrated Networking and Cybersecurity In today’s digital-first business landscape, customer experience hinges on reliability, security, and...
Scaler Appoints Abhinav Vijayvargiya as Chief Financial Officer to Enhance Learner-Centric Growth and Experience Bengaluru, June 9, 2025 — Scaler, one of India’s leading tech...
Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...