Author : Editor

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Tubelight Communications: Conversation with Praveen Singh on Redefining CX

Editor
by Editor0145
In the rapidly evolving landscape of customer experience (CX), organizations are under relentless pressure to engage customers with speed, context, and intelligence across every channel....
News

R Dresser Expands to Hong Kong: Redefining Customer Experience Through Japanese Image Consulting

Editor
by Editor0144
R Dresser ’s Expansion to Hong Kong: How Japan’s Top Image Consulting Brand Redefines Customer Experience in Beauty Services In a world where personalization defines...
CXQuest ExclusiveInterview

Mobile Entertainment Gets New Heights With TukTuki CX Success

Editor
by Editor0186
In the rapidly evolving world of digital entertainment, where attention spans are shrinking and mobile-first consumption dominates, customer experience (CX), in fact, has become a...
News

MCP Server: Microchip Transforming AI Data Access and Customer Experience in Engineering

Editor
by Editor0164
Redefining CX in Engineering: How Microchip’s MCP Server Proves AI Context Is the Missing Link In engineering circles, the search for accurate product data often...
CX TrendsThought Leaders

Delta Air Lines: Delivering Exceptional Customer Experience During Holiday Travel

Editor
by Editor0337
How Delta Air Lines Is Navigating Holiday Travel Challenges with Customer Experience Excellence The U.S. Thanksgiving holiday is one of the most demanding travel periods...
CX ToolsNews

Agora and Exotel: Revolutionizing Real-Time AI Voice Bots for Customer Experience

Editor
by Editor0387
Agora and Exotel Partnership: Scaling Real-Time AI Voice Bots for CX Excellence Customer and employee experience leaders today grapple with demands for more personalized, responsive,...
CX BenchmarksNews

Honest Second Opinion: Superhealth Revolutionizing Healthcare Customer Experience

Editor
by Editor0973
From Distrust to Transparency: How Honest Second Opinion is Revolutionizing Healthcare Customer Experience The moment a doctor says “you need surgery,” everything changes. Families spiral...
Executive AppointmentNews

Seagate: Leading Innovations in Data Storage & Customer Experience

Editor
by Editor0245
Seagate Technology, a global leader in mass-capacity data storage solutions, faces multifaceted challenges in customer experience (CX) and employee experience (EX), stemming from technological innovation,...