AI Skilling Initiative Signals Shift in Content-Driven CX Strategy
A new AI skilling initiative in India’s creative sector underscores a critical CX shift: experience delivery now depends on AI-ready talent. The collaboration between government,...
Tag : Workforce Transformation
SAP and SRH: Academia Push Signals a Shift in CX Talent Strategy
Bridging the Digital Skills Gap: How SAP and SRH University’s India Expansion Signals a Shift in CX Talent Strategy The expansion of academic-industry collaboration between...
Ensono Strengthens CX and EX Strategy with Experience-Led Talent Leadership
Ever watched a promising candidate abandon a hiring journey halfway through? The application felt clunky. The recruiter sounded rushed. Feedback arrived late—or not at all....
ISACA and Nasscom Partnership Sets New Benchmark for India’s Digital Workforce
ISACA, Nasscom, and the Future of Digital Trust: How Competency Alignment Is Reshaping India’s Workforce Experience The conversation around India’s digital transformation often revolves around...
AI Skill Development: Empowering Workforce Transformation for Better CX and EX
Navigating CX and EX Challenges in the Era of AI-Driven Workforce Transformation In today’s rapidly evolving business landscape, customer experience (CX) and employee experience (EX)...
New Labour Codes in India: Impact on CX and EX Leaders
Navigating the New Labour Codes: What India’s Workforce Reform Means for CX and EX Leaders Across India’s technology corridors this week, a common conversation echoed...
Artificial Intelligence Adoption: Transforming Business and Workforce in 2025
Artificial Intelligence Adoption: Challenges and Opportunities in Shaping Customer and Employee Experience Artificial intelligence Adoption has quickly evolved from buzzword to business imperative in India....