Media Literacy and AI: Navigating a World of Deepfakes
AI, Deepfakes, and Media Literacy: The Key to Navigating a Digital World with AI and Media Literacy Detecting AI-generated content is increasingly challenging. As AI...
Tag : transparency
Google Tackles Fake Reviews in the UK: Steps to Restore Trust
Google Tackles Fake Reviews in the UK: What It Means for CX Online reviews are crucial to modern consumer decisions, with 89% of people relying...
2025 Edelman Trust Barometer Reveals Trust Crisis
Customer Experience in a Grievance-Based Society: A Path Toward Trust Restoration Reveals 2025 Edelman Trust Barometer The 2025 Edelman Trust Barometer reveals a profound shift...
Sweden Crime and Immigration: A CX Perspective
Sweden Crime and Immigration Challenges: A CX Perspective on Balancing Stakeholder Expectations Sweden’s recent struggles with crime and immigration policies provide an insightful case study...
Trust in Fashion Supply Chain: Challenges for 2025
Rebuilding Trust and Transparency in the Fashion and Luxury Supply Chain: A Customer Experience Perspective 2024 was a pivotal year for the fashion and luxury...
Alcohol Warning Labels: Customer Experience with Transparency
Redefining Customer Experience: How Transparent Alcohol Warning Labels Empower Consumers The modern customer expects transparency, reliability, and ethical responsibility from brands, especially when products impact...
Data Protection CX Revolution: Transparency and Accountability
Data Protection CX Revolution: Transparency and Ethical Accountability In Part One, we discussed how customer experience (CX) can thrive through trust and transparency in data...
Data Protection CX Revolution: Transforming Trust and UX
Revolutionizing Customer Experience: How Data Transparency and Data Protection are Redefining Trust in the Digital Age The draft rules of the Digital Personal Data Protection...