Tag : service design

Customer Experience (CX)Customer JourneyCX Strategy & LeadershipCXQuest ExclusiveIndustry InsightsInterview

Luxury Services: How Technology Is Rewriting Trust in India’s Cleaning Industry

Editor
Ever handed over a luxury handbag or leather shoe to a luxury services provider—and spent days wondering whether it would come back the same? No...
Award & RecognitionCX StrategyCX TrendsESG & CXExperience DesignSustainability

Zayed Sustainability Prize 2026: How Global Innovation Is Redefining Customer Experience

Editor
How Sustainability Innovation Is Becoming a CX Strategy: Lessons from the Zayed Sustainability Prize 2026 A CX leader’s déjà vu moment The chatbot answers politely.The...
News

Tribal Empowerment Camp: Goa Redefines Citizen Experience

Editor
Beyond Laptops: How Goa’s Tribal Empowerment Camp Redefines Citizen Experience Picture this: You’re a tribal student in Goa, dreaming of digital opportunities. However, accessing government...