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CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250871
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
AIbankingBillingCertificationsCustomer ExperienceCustomer Lifecyclecustomer loyaltyCustomer RelationshipsCustomer SupportCXDeal Conversion RatesEmployee Effectivenessemployee experienceEnablementEXfinancial servicesFlexible Engagement ModelsFlexible Sales Engagement ModelsFreshworksFrictionglobal expansionGlobal Partner ProgramhealthcareIndustry ExpertiseIT service managementLeadsMarketing Development FundsMonetizationOnboarding TrainingPartner ProgramproductivityProfessional ServicesPublic SectorRecurring MarginsRenewalsResellerRetailReturn on InvestmentRevenue StreamsSales SupportSales TeamsService DeliveryService EfficiencyServices Delivery ProgramSolution ProvidersSonata Information TechnologySystem IntegratorsTechnical EnablementTime to ValueTrainingUncomplicated Service Software

Chia: How Agentic AI Is Redefining Enterprise Customer Experience

EditorFebruary 13, 2026February 13, 2026
by EditorFebruary 13, 2026February 13, 20260

Palo Alto Networks–CyberArk: Why Identity Security Is Now a CX Imperative

EditorFebruary 12, 2026February 12, 2026
by EditorFebruary 12, 2026February 12, 20260

Oracle Fusion Cloud AI Agents: Redefining Intelligent Customer Experience at Scale

EditorFebruary 12, 2026February 12, 2026
by EditorFebruary 12, 2026February 12, 20260

Breaking Silos with Hybrid AI: How E-Commerce CX Leaders Can Unify Journeys...

EditorFebruary 12, 2026February 12, 2026
by EditorFebruary 12, 2026February 12, 20260

Full-Stack Edge AI: How Microchip Is Reshaping Real-Time CX Intelligence

EditorFebruary 12, 2026February 12, 2026
by EditorFebruary 12, 2026February 12, 20260

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