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CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250588
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
AIbankingBillingCertificationsCustomer ExperienceCustomer Lifecyclecustomer loyaltyCustomer RelationshipsCustomer SupportCXDeal Conversion RatesEmployee Effectivenessemployee experienceEnablementEXfinancial servicesFlexible Engagement ModelsFlexible Sales Engagement ModelsFreshworksFrictionglobal expansionGlobal Partner ProgramhealthcareIndustry ExpertiseIT service managementLeadsMarketing Development FundsMonetizationOnboarding TrainingPartner ProgramproductivityProfessional ServicesPublic SectorRecurring MarginsRenewalsResellerRetailReturn on InvestmentRevenue StreamsSales SupportSales TeamsService DeliveryService EfficiencyServices Delivery ProgramSolution ProvidersSonata Information TechnologySystem IntegratorsTechnical EnablementTime to ValueTrainingUncomplicated Service Software

Dresden Plant: Volkswagen’s Historic Plant Closure Exposes Dangerous CX and EX Fragmentation

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

CX Stack Strategy: How to Build a High-Performance CX Stack That Delivers...

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

Voice-First AI in Customer Service: The True Future of Enterprise CX

EditorDecember 31, 2025December 31, 2025
by EditorDecember 31, 2025December 31, 20250

Customer Lifetime Value: India’s AI CX Orchestration Secret

EditorDecember 30, 2025December 30, 2025
by EditorDecember 30, 2025December 30, 20250

LLM Safety Failures in Customer Experience: Why AI Chatbots Fail and How...

EditorDecember 29, 2025December 29, 2025
by EditorDecember 29, 2025December 29, 20250

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