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CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250583
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
AIbankingBillingCertificationsCustomer ExperienceCustomer Lifecyclecustomer loyaltyCustomer RelationshipsCustomer SupportCXDeal Conversion RatesEmployee Effectivenessemployee experienceEnablementEXfinancial servicesFlexible Engagement ModelsFlexible Sales Engagement ModelsFreshworksFrictionglobal expansionGlobal Partner ProgramhealthcareIndustry ExpertiseIT service managementLeadsMarketing Development FundsMonetizationOnboarding TrainingPartner ProgramproductivityProfessional ServicesPublic SectorRecurring MarginsRenewalsResellerRetailReturn on InvestmentRevenue StreamsSales SupportSales TeamsService DeliveryService EfficiencyServices Delivery ProgramSolution ProvidersSonata Information TechnologySystem IntegratorsTechnical EnablementTime to ValueTrainingUncomplicated Service Software

AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and Agentic

EditorDecember 26, 2025December 26, 2025
by EditorDecember 26, 2025December 26, 20250

AI Agents to Agentic AI: The New Frontier of CX Transformation

EditorDecember 26, 2025December 26, 2025
by EditorDecember 26, 2025December 26, 20250

Medtatvaa: Revolutionizing Radiology CX with DICOMDrive

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

Phygital Banking: The Future of Seamless CX in India

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

India’s 10 Rule Changes in 2026: CX Leaders’ Compliance Playbook

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

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