Tag : observability

News

New Relic and Microsoft Azure: Accelerate Incident Resolution & Boost Productivity

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Harnessing Agentic AI Integrations to Revolutionize CX and EX: Insights from New Relic and Microsoft Azure Customer experience (CX) and employee experience (EX) leaders face...
Award & RecognitionNews

Digital Experience Monitoring: New Relic’s Leadership Sets a New Standard for CX and EX

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Navigating Real CX/EX Challenges in Today’s Digital Ecosystem and Digital Experience Monitoring Customer expectations are not static. As a CX professional, you’ve likely faced the...
CX BenchmarksCX TrendsExpert OpinionsThought Leaders

Observability in Media & Entertainment: The Hidden CX Superpower Transforming Reliability and Growth

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Observability Is the New CX Superpower — What Media & Entertainment Leaders Must Do Now You can’t fix what you can’t see.That old line feels...
CX Analytics

IT Outages: The $76 Million Challenge for Indian Businesses

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The Hidden Customer Experience Crisis: How Indian Businesses Are Losing ₹630 Crore Annually to IT Outages The numbers are staggering. Meanwhile, the implications are profound....
CXQuest ExclusiveInterview

New Relic: Pradeep Seshadri, Director of Solutions Consulting

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In today’s hyper-connected digital landscape, where customer expectations soar higher with each interaction, the difference between business success and failure often comes down to milliseconds....
CX TrendsLatest Insights/BlogsNews

ioMetrics: Deep Infrastructure Visibility and Real-Time Insights

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Enhancing Customer Experience with VergeIO’s ioMetrics: A Game-Changer in Infrastructure Monitoring In today’s fast-paced digital world, customers demand seamless experiences. Whether it’s a high-performing application,...