Tag : IT service management

CX BenchmarksNews

Freshdesk and Freshservice AI Innovations by Freshworks: Transforming CX and EX in 2025

Editor
by Editor0264
Customer and employee experience (CX and EX) teams today face a common yet complex challenge—fragmentation. Juggling multiple tools, channels, and workflows creates inefficiencies that slow...
CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

Editor
by Editor0533
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...