Voice + AI: How Smart Automation Is Redefining Customer Experience
Voice is Evolving – Not Disappearing: Why It Remains the Heartbeat of Customer Experience –By Chris Angus, VP of CX Expansion at 8×8 The rise...
Tag : Intelligent Automation
Indium Strengthens Leadership with Strategic COO Appointment
Indium Drives CX Transformation with Strategic Leadership When companies choose to expand their leadership teams, they’re essentially placing bets on their future. However, Indium’s recent...
Customer Experience with Intelligent Automation: The Autonom8 Way
The Evolving Role of Customer Experience (CX): From Differentiator to Driver of Intelligent Automation In today’s hyper-connected world, Customer Experience (CX) is no longer a...
Gopal Chhetri: Driving Customer-Centric Innovation at CGI
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
Microland ISG Leader 2024: A Benchmark in Intelligent Automation
Microland Recognized as a Leader in ISG Providers Lens Study 2024 for Intelligent Automation Services Microland’s recognition as a Leader in the ISG Providers Lens...