GCC Ecosystem in India: InCommon’s Outcome-Driven Model
In today’s global business landscape, the concept of building offshore teams is no longer about plugging resource gaps or lowering costs. It’s about creating agile,...
Tag : India
Tubelight Communications: Conversation with Praveen Singh on Redefining CX
In the rapidly evolving landscape of customer experience (CX), organizations are under relentless pressure to engage customers with speed, context, and intelligence across every channel....
Uber Black Disaster: How Uber’s Premium Service Fell Apart in India
When Premium Promises Crumble: The Uber Black CX Crisis in India The app pings. Your smartphone glows with a five-word guarantee: “Your Uber Black is...
Google: $15B AI Compute Empire in India Transforms CX and EX
Google Drops $15B to Turn India into Its Next AI Compute Empire: What It Means for CX and EX Leaders Every tech giant makes big...
TukTuki: India’s Fastest Growing Micro-Drama App
TukTuki’s 100K Downloads: A CX Masterclass in Mobile Entertainment Picture this: Your daily commute gets delayed by 20 minutes. Instead of scrolling mindlessly through social...
Scams Surge: Navigating Festive Season Risks in India
From Deals to Deepfakes: Navigating Festive Season CX Risks in India Nothing beats the thrill of scoring the perfect Diwali deal online. Shoppers hunt for...
Festive Pricing: Samsung Unveils Record Galaxy Smartphone Discounts for 2025
Samsung’s Festive Pricing Revolution: Redefining Customer Experience Through Strategic Value Engineering Transforming Market Accessibility Through Intelligent Pricing Samsung’s September 2025 festive pricing announcement represents a...
Uneecops and TechMatrix Forge a New Era in CX-Driven Enterprise Transformation
Main Takeaway: By uniting Uneecops’ AI and analytics expertise with TechMatrix’s Salesforce prowess, this deal creates a unified CX ecosystem primed for rapid, data-driven growth across...
Ujjivan Charts Growth Path to ₹1 Lakh Crore by FY30
Ujjivan Small Finance Bank: Charting a Customer-Centric Path to ₹1 Lakh Crore Excellence Picture this scenario. A customer walks into your branch frustrated about a...