Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
Tag : digital transformation
Ciklum Expands AI Engineering in India Elevates Global CX
Ciklum Doubles Down on India to Redefine Global Customer Experience with AI Strategic Expansion with Customer Experience at the Core Ciklum is accelerating its global...
Hoonartek CEO Peeyoosh Pandey: An Exclusive Interview
We are thrilled to welcome Peeyoosh Pandey, the dynamic and visionary CEO of Hoonartek. He is global leader in data products and AI solutions. He...
Bounteous: Ketan Somani Leads as President and Regional CEO
Empowering Global CX with Co-Innovation: Bounteous Appoints Ketan Somani to Lead Strategic Growth In today’s fast-changing digital landscape, customer experience (CX) has become the cornerstone...
Pega: Leader in Process Mining, Elevating Enterprise CX
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...
Flipkart Relocates Holding to India: A CX-Driven Strategic Shift
Flipkart Shifting Back to India: A Strategic Move with a Strong Customer Experience (CX) Undertone On April 21, 2025, Flipkart, one of India’s leading e-commerce...
CX Strategy: Building Customer Experience That Delivers
Designing Journeys That Delight: Why CX Is the Future of Competitive Advantage Customer experience (CX) is no longer optional. Neither is CX Strategy. It is...
Sify Customer Experience Drives Trust and Growth
Behind the Numbers: How Sify CX Focus Drives Trust, Loyalty, and Transformation Sify Technologies recently announced its financial results for FY 2024-25. While the numbers...
Kyndryl Accelerates Enterprise Modernization with 2 Breakthroughs
Elevating Customer Experience Through Seamless AI and Data Transformation: Kyndryl Leads the Way In today’s fast-evolving business landscape, customers expect technology solutions that are not...
Telenity Celebrates 20 Years, Unveils Strategic Vision
Telenity Celebrates 20 Years of Innovation, Unveils Strategic Roadmap to Accelerate Digital Transformation Telenity Systems Software India Pvt. Ltd. has reached a remarkable milestone—20 years...