Tag : digital infrastructure

Customer Experience (CX)Digital Transformation

CNAPP Platforms Gain Strategic Role in Digital Transformation

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Cloud-native application protection platforms (CNAPP) are gaining attention across the technology landscape. Cloud Security Platforms Gain Strategic Importance for Digital Customer Experience Cloud infrastructure has...
Customer Experience (CX)CX StrategyDigital TransformationTechnology

Ookla Acquisition: How Accenture Is Transforming Network Intelligence for CX and AI

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Accenture has entered an agreement to acquire Ookla, the global leader in network intelligence and connectivity analytics. The portfolio includes Speedtest, Downdetector, Ekahau, and RootMetrics....
Customer Experience (CX)CX StrategySmart CitiesTechnology & InnovationUtilities

Smart Water Metering: How Utilities Are Rebuilding Trust, CX, and Revenue

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From Billing to Belief: Why Smart Water Metering Is Becoming a CX Imperative for Utilities Ever opened your water bill and thought, “This can’t be...
Award & RecognitionCX BenchmarksCX TrendsNews

Digital Infrastructure Sustainability: Equinix Leads IDC MarketScape 2025-2026

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Sustainability Is the New CX Compass: How Equinix Sets a Global Standard for Sustainable Digital Infrastructure In today’s experience-driven world, brand reputation no longer depends...
News

Solar Project Drives Equinix’s Renewable Energy Journey in India

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Equinix’s New Solar Project With CleanMax: A Game-Changer in Sustainable CX Today’s digital businesses face a real challenge: How to deliver excellent customer experiences while...
News

Equinix Opens India’s First AI-Ready CX-Driven Data Center in Chennai

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Equinix has launched its first International Business Exchange™ data center in Chennai, CN1, to accelerate customer experience (CX) and India’s AI ambitions. As a result,...
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

Internet Connectivity: DE-CIX India’s CX-First Strategy

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Customer Experience is Everything: DE-CIX India’s Game-Changing Approach to Internet Connectivity In today’s digitally driven world, customer experience (CX) has become the cornerstone of success...
CX Forecast 2025CX TrendsLatest Insights/Blogs

Telecom Sector Achievements 2024: Innovations and Outlook

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The Telecom Sector Achievements 2024 & Revolution of 2024: Transformative Milestones and a Vision for 2025 As 2024 draws to a close, India’s telecom sector...