Echoes of the Eternal: Timeless Lessons for CX Leaders from Art and Emotion
Echoes of the Eternal: When Art Teaches CX the Language of Emotion When visitors stepped into the AIFACS Gallery this October, they didn’t just see...
Tag : CX leadership
Longevity Science: How Deepinder Goyal’s Continue Research is Redefining Human Aging
Reimagining Human Longevity: How Deepinder Goyal’s ‘Continue Research’ Brings Purpose, Science, and Open Collaboration to the Forefront of Innovation about Longevity Science It’s not every...
SBI Wins World’s Best Consumer Bank 2025
State Bank of India (SBI) has earned significant recognition by winning the “World’s Best Consumer Bank 2025” and “Best Bank in India 2025” awards from...
Campus Hiring: How Bounteous x Accolite Redefines Talent Experience and CX Strategy
The Next CX Frontier: Why Campus Hiring Is Becoming a Strategic Experience Differentiator Across Indian campuses this October, a quiet revolution is unfolding—not just in...
Undefeatable Krishna by Shubha Vilas: Timeless CX Leadership Lessons
Golden Rules and Great Lessons for CX Leadership from the Book ‘Undefeatable Krishna’ Ever feel like you’re navigating your organization through a battlefield? You’re not...
Cultural Tourism: Corporate Boardrooms to Global Bar Culture
The convergence of executive leadership and authentic cultural exploration represents one of today’s most fascinating career narratives. When a seasoned customer experience professional decides to...
LegalTech: Manjula Rao on Redefining CX in Contract Management
In a world where customer experience is increasingly becoming the frontline differentiator across industries, LegalTech is no exception. At the intersection of technology, compliance, and...
Freshworks: Ian Tickle Named Chief of Global Field Operations
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...
Parenting Wisdom for CX: Lessons from Father’s Day
How Fathers Teach Us to Build Deeper Customer Relationships Father’s Day brings powerful insights for customer experience professionals. Moreover, parenting wisdom translates directly into customer...
Scaler Appoints Abhinav Vijayvargiya as CFO
Scaler Appoints Abhinav Vijayvargiya as Chief Financial Officer to Enhance Learner-Centric Growth and Experience Bengaluru, June 9, 2025 — Scaler, one of India’s leading tech...