Category : Thought Leaders

CXQuest ExclusiveExpert OpinionsThought Leaders

Fashion East Alumni: CX Lessons in Authenticity, Community, and Emotional Resonance

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CX Lessons from Fashion East’s Alumni Fashion East stands as one of London’s most influential talent incubators. Since 2000, it has transformed emerging designers into...
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White Goods Go D2C: The Next Frontier in Customer Experience

Editor
Knowledge Series Guest Article: THE D2C MODEL OF WHITE GOODS by NIRANJAN GIDWANI, CERTIFIED BOARD DIRECTOR (MCA – INDIA) | BOARD MEMBER | ESG DIRECTOR...
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Bob Simpson: Customer Experience Lessons for Business Leaders

Editor
Bob Simpson’s Legacy: Customer Experience Lessons from an Australian Cricket Icon Let’s dive into the fascinating story of Bob Simpson, one of Australia’s greatest cricketers,...
Thought Leaders

Customer Journey: Elevate Engagement and Drive CX Success

Editor
Meeting Your Audience Where They Live: The Foundation of Modern CX Excellence “Start with what your audience is talking about—and where they’re showing up.” —Sean...
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Parenting Wisdom for CX: Lessons from Father’s Day

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How Fathers Teach Us to Build Deeper Customer Relationships Father’s Day brings powerful insights for customer experience professionals. Moreover, parenting wisdom translates directly into customer...
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Data Streaming: Indian IT Leaders Share Their Success Story

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Data Streaming Transforms Customer Experience: Revolution Begins with Real-Time Data Today’s customers demand immediate, personalized responses across every touchpoint. Furthermore, they expect businesses to anticipate...