Vibhanshu Mishra on CX: Food, Heart & Hospitality
Vibhanshu Mishra Philosophy: Crafting Meaningful Customer Experiences Through Food and Connection Vibhanshu Mishra, the CEO & Founder of Chalu Apna Desi Chinese and Banaraswala, offers...
Category : Thought Leaders
Santanu Guha Roy on Exceptional CX in Hospitality
Santanu Guha Roy’s Vision for Elevating Customer Experience in Hospitality Santanu Guha Roy, the General Manager of Hotel Holiday Inn Kolkata Airport, offers a compelling...
Anurag Sanghai: An Interview on Data & Customer Experience
In today’s dynamic business environment, understanding the customer is paramount. Data-driven insights are no longer a luxury but a necessity for crafting exceptional customer experiences....
Kenett Scott on Elevating Hospitality Customer Experience
Kenett Scott Elevating Hospitality: Personalized Experiences and Enduring Excellence The hospitality industry stands at a fascinating crossroads. Customer expectations are constantly evolving. The market is...
Manoshi Roychowdhury on Customer Experience in Hospitality
Prof. Manoshi Roychowdhury Crafting Unforgettable Stays: The Heart of Hospitality The hospitality industry thrives on more than just providing a bed and basic amenities. According...
WanderOn CX: Empathy-Driven Travel
WanderOn: Building Exceptional Customer Experiences Through Empathy and Community WanderOn Experiences is not just another travel company. It stands out as an innovative travel community....
Samina Sheriff: Digital Transformation in Enterprise Solutions
In today’s rapidly evolving digital landscape, organizations must continuously adapt to stay ahead. At the heart of this transformation are leaders like Samina Sheriff, an...
Vinesh Gupta: Redefining CX in Luxury Hospitality
The Future of Customer Experience in Hospitality: Insights from Vinesh Gupta In the ever-evolving world of hospitality, customer experience (CX) is no longer just about...
Lakshmi Sridhar: Transforming Customer Experience in Hospitality
Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
Chef Ishijyot Surri: Blends Tradition & Innovation in Gourmet Dining
Elevating Customer Experience in Hospitality: The Culinary Vision of Chef Ishijyot Surri Customer experience in hospitality has evolved beyond just serving good food. Today, diners...