CX in Cybersecurity: A Strategic Advantage
Customer Experience in Cybersecurity: The Strategic Edge for Web 3.0 In today’s digital-first economy, customer experience (CX) plays a crucial role in business success. This...
Category : Thought Leaders
India Tech CX Transformation: National Technology Day Insights
India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...
National Technology Day 2025: Secure, Inclusive Innovation
National Technology Day 2025: Empowering India’s Digital Future Through Secure and Inclusive Innovation As India celebrates National Technology Day 2025, the occasion brings into focus...
Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...
Luxury Cart: Customer Experience in Pre-Owned Luxury Cars
Redefining Customer Experience in the Pre-Owned Luxury Car Segment: The Luxury Cart Way “Customer Experience is a cornerstone for our business at Luxury Cart. Building...
Customer Experience with Intelligent Automation: The Autonom8 Way
The Evolving Role of Customer Experience (CX): From Differentiator to Driver of Intelligent Automation In today’s hyper-connected world, Customer Experience (CX) is no longer a...
Cybersecurity in Customer Experience: Trust Through Protection
The Role and Evolution of Customer Experience (CX): A Cybersecurity-Centric Approach Customer experience (CX) has evolved significantly over the years. No longer limited to in-store...
DhatuScrap CX Transformation in B2B Metal Procurement
In this exclusive CX Quest conversation, we sit down with Abhinav Raj, Co-Founder of DhatuScrap, a company rapidly transforming the metal procurement and recycling landscape...
CX in Education: Shantanu Prakash’s Student-Centric Vision
Redefining CX in Education: A Human-Centered Approach from Shantanu Prakash Customer experience (CX) is no longer exclusive to retail or tech. It is transforming education...
National Textile Day: Rethinking CX Through Sustainable Innovation
Reimagining Textiles on this National Textile Day: A Customer-Centric Sustainability Revolution As National Textile Day approaches on May 3, 2025, the textile industry enters a...