Category : News

Latest Insights/BlogsNews

GPS Spoofing Threat: How Cyberattacks Are Disrupting Aviation Safety and Passenger Trust

Editor
When Digital Trust Takes Flight: What India’s Airport GPS Spoofing Incident Means for CX Leaders Your passengers are boarding. Systems show green. Air traffic controllers...
News

Qualys: Revolutionizing Cyber Risk Management with Agentic AI

Editor
Agentic AI is transforming cybersecurity and risk management by autonomously detecting, prioritizing, and remediating cyber threats in real time. Qualys has pioneered this innovation with...
News

Airbus Crisis: How Airlines Turn Flight Disruptions Into Customer Loyalty

Editor
Airbus A320 Recall: A Masterclass in Crisis CX for Airlines Worldwide Imagine booking your dream holiday trip weeks in advance. Your bags are packed. You...
Award & RecognitionNews

Channel Accelerator Award: 5Tattva’s Cybersecurity Leadership Recognized

Editor
5Tattva’s Channel Accelerator Award: Boosting CX Through Cybersecurity Excellence Imagine a customer mid-checkout. Their card declines. Panic sets in. Later, they learn of a data...
CX BenchmarksNews

Freudenberg Filtration Technologies: Leading Cleanroom and Biopharma Solutions

Editor
Navigating Real-World CX and EX Challenges in Cleanroom Industries Operating in cleanrooms for pharmaceutical, semiconductor, or battery manufacturing involves constant vigilance against contamination risks, environmental...