Category : News

Events & WebinarNews

ITDC: Driving Ethical Governance and Transparency in Tourism

Editor
by Editor061
Vigilance and Integrity: Cornerstones of Exceptional Customer and Employee Experiences In the real world, businesses often face challenges that threaten both customer experience (CX) and...
Award & RecognitionNews

Digital Experience Monitoring: New Relic’s Leadership Sets a New Standard for CX and EX

Editor
by Editor0164
Navigating Real CX/EX Challenges in Today’s Digital Ecosystem and Digital Experience Monitoring Customer expectations are not static. As a CX professional, you’ve likely faced the...
News

IIHL: Driving Growth in India’s Asset Management and BFSI Sectors

Editor
by Editor0119
From CX Challenges to Investment Excellence: A Closer Look at IndusInd–Invesco’s Asset Management JV Change is the only constant in the world of customer experience...
News

GitHub Copilot: Boost Developer Productivity with AI-Powered Code Assistance

Editor
by Editor0246
New Relic’s recent launch of three AI-strengthened integrations with GitHub represents a major advancement in developer productivity and experience enhancement, which has direct implications for...
News

SHIFT Innovation Hub Shaping the Future of Automotive CX

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by Editor0180
SHIFT Innovation Hub: Navigating the Shifting Landscape of Automotive Experience Imagine stepping into a new car where everything feels designed just for you. Your seat...
News

Confluent Intelligence: Powering Real-Time Contextual AI for Scalable CX & EX

Editor
by Editor0149
Confluent Intelligence, launched in 2025, addresses critical challenges in AI-driven customer and employee experiences. It closes the AI context gap by streaming real-time, trustworthy data...
News

Cortex AgentiX: Secure Agentic AI Platform for Future-Ready Security Operations

Editor
by Editor0164
Palo Alto Networks Cortex AgentiX: Transforming Security Operations with Agentic AI Cybersecurity professionals face an endless stream of threats—ransomware, phishing, insider risk—while managing a patchwork...