Category : Latest Insights/Blogs
Chinese EVs Struggle in Brazil’s Market Amid Rising Tariffs
The Evolving Customer Experience of Chinese EVs in Brazil Brazil’s once-promising electric vehicle (EV) market is now experiencing significant challenges, especially for Chinese car manufacturers....
Generative AI in CX: Opportunities and Challenges
Generative AI in CX: Overcoming Obstacles to Unlock Potential Generative AI is rapidly advancing in the customer experience (CX) sector, promising substantial benefits but also...
Top Spend Management Platforms to Watch in 2025
Revolutionizing Financial Efficiency: How Spend Management Platforms Enhance Customer Experience In the ever-evolving business landscape, spend management platforms have become indispensable tools, transforming how organizations...
Indian Organic Retail: Growth and Trends in 2024 and 2025
The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...
Top 5 CX Trends 2025: Shaping the Future of Customer Experience
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
Huawei Cloud: Challenger in Cloud DBMSs
Huawei Cloud Elevating Enterprise Experiences with Intelligent Database Solutions In the rapidly evolving digital era, organizations across industries are embracing cutting-edge technologies to remain competitive....
Ascentage Pharma: Revolutionizing Patient-Centric Innovation
Crafting Exceptional Patient Experiences: The Inspiring Story of Ascentage Pharma In today’s rapidly evolving healthcare landscape, one name stands out for its relentless commitment to...
Dry Eye Treatment Revolutionized with Advanced IRPL Therapy
Reclaiming Life Through Vision: A Counseling and CX Journey of Dry Eye Treatment In a world where sight defines so many of our daily experiences,...
Western Union Money Transfers: A CX Success Story
The Customer Experience Story Behind Western Union: Setting the Standard for Seamless International Money Transfers In an increasingly interconnected world, where financial transactions transcend borders...