Embedded FinTech and Working Capital Financing: Shaping 2025
The Future of Embedded FinTech and Working Capital Financing in 2025 As we approach the close of 2024, the landscape of financial technology (FinTech) is...
Category : Expert Opinions
Geospatial Technology in India: Driving Economic Prosperity
Business Outlook 2025: Geospatial Technology to Drive Economic Prosperity in India As 2025 approaches, the Indian economy is set to witness transformative growth driven mainly...
Indian Organic Retail: Growth and Trends in 2024 and 2025
The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...
Top 5 CX Trends 2025: Shaping the Future of Customer Experience
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
Fake Reviews on Amazon: The Real Story
The Dilemma of Fake Reviews on Amazon: Why Amazon Doesn’t Really Want to Stop It Amazon, the eCommerce giant that prides itself on offering everything...
Shyam Nambiar on Customer Experience Excellence at Scale
In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...
Customer Experience in Travel: Brightsun’s 2024 Vision
The Evolving Landscape of Customer Experience in Travel: Lessons from Brightsun Travel Customer Experience (CX) has emerged as the cornerstone of success in the travel...
Sustainable Fashion: Redefining Global Textile Leadership
Revolutionizing Global Supply Chains: A CX Perspective on India’s Role in Sustainable Fashion Manufacturing In an era of globalization, the textile and apparel sector serves...
AI-Driven Solutions for SMB Talent Management Success
Empowering Small Businesses Through AI-Driven HR Solutions for SMB: A CX-Centric Perspective Small and medium-sized businesses (SMBs) are not just vital economic contributors—they also play...