Employee Experience Drives Customer Satisfaction: Pushkar Bidwai
From Internal CX to External Success: Why Employee Experience Drives Customer Satisfaction By Pushkar Bidwai, CEO of People Matters What if the secret to great...
Category : CXQuest Exclusive
Media Vantage: Creating Impact, Curating Influence
Media Vantage: A CX Visionary’s Playbook In the dynamic and ever-evolving world of brand storytelling and talent representation, few names resonate as powerfully as Aahuti...
Tropical Dining: Jugnu Goa’s Immersive Restaurant Journey
In the competitive landscape of destination dining, creating memorable customer experiences has become the ultimate differentiator. While many restaurants focus solely on food quality or...
AKAI India AC Launch: Redefining Comfort with New Series
Engineering Comfort for Every Indian Home: A CX Conversation with Anurag Sharma of AKAI India In a dynamic and climate-diverse nation like India, comfort is...
Exotel Strategy, Scale & Human-Centered Innovation
In Conversation with Gaurav Agrawal: Building the Future of CX at Scale at Exotel In the rapidly evolving landscape of customer experience, organizations are facing...
Rajnish Gupta of Tenable on Tackling Hidden SaaS Risks
Rajnish Gupta, Managing Director and Country Manager at Tenable India, joins CX Quest for a compelling conversation on the future of cloud AI security—a critical...
LCNC CX: Balancing Speed with User-Centric Design
The LCNC Wake-Up Call: Prioritizing Customer Experience in the Rush for Speed The Low-Code/No-Code (LCNC) industry stands at a critical crossroads. Meanwhile, customer experience principles...
Home Entertainment: Formovie Redefining Smart Projector CX
From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
Shraddha Reghe on Shaping HR Innovation at Seclore
We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
Ruchir Shankar, Centric Software: Customer-Centric Innovation
In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...