CX in Parenting: ProParent’s Human-Centered Approach
Redesigning CX in Parenting: The Emotional Frontier of Customer Experience In today’s digital-first world, customer experience (CX) is undergoing a profound transformation. It is no...
Category : CXQuest Exclusive
Borderless Leadership in CX: Sameer L. Kanodia
Building Borderless Leadership and Culture, One Talent Hub at a Time: A CX Exclusive with Sameer L. Kanodia What does it take to lead a...
NHEV CX in India: Driving Growth and Brand Trust
Redefining Customer Experience in India’s New Tech Economy: The NHEV Perspective India is rapidly evolving. From digital payments at local shops to electric vehicles on...
Tech for CX: Building a Smarter, Inclusive Future
Building a Smarter Future: How CX and Technology Go Hand-in-Hand to Build Smarter and Inclusive Tech for CX On National Technology Day 2025, industry leaders...
Internet Connectivity: DE-CIX India’s CX-First Strategy
Customer Experience is Everything: DE-CIX India’s Game-Changing Approach to Internet Connectivity In today’s digitally driven world, customer experience (CX) has become the cornerstone of success...
Veranda Learning CX: A Personalized Path to Student Success
Student-Centric Innovation: Veranda Learning’s Customer Experience Strategy for India’s EdTech Future Customer Experience in the New Age of Education In today’s rapidly evolving education landscape,...
ProParent: Redefining Parenting Support with Empathetic CX
Empathetic CX for Families: A Deep Dive with ProParent Founder Urvashi Musale In a world where parenting has become increasingly complex, how can organizations build...
CX in Cybersecurity: A Strategic Advantage
Customer Experience in Cybersecurity: The Strategic Edge for Web 3.0 In today’s digital-first economy, customer experience (CX) plays a crucial role in business success. This...
India Tech CX Transformation: National Technology Day Insights
India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...
Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...