DxMinds Indo Sakura Tech Merger Powers Global CX
Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....
Category : CX Trends
Chenab Railway Bridge: World’s Highest Railway Bridge
Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
Integrated Networking and Security: NETGEAR Acquires Exium
NETGEAR Enhances SME Customer Experience with Exium Acquisition for Integrated Networking and Cybersecurity In today’s digital-first business landscape, customer experience hinges on reliability, security, and...
Genesys APAC Partner Awards 2025 Celebrate CX Innovation
Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
Shraddha Reghe on Shaping HR Innovation at Seclore
We are living in an era where talent is the true differentiator. And, employee experience is directly tied to customer experience. Organizations that put people...
Ruchir Shankar, Centric Software: Customer-Centric Innovation
In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
Business Culture: A Blueprint for Lasting Growth in CX
Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...
Big Four Breakaway: India’s Push for Homegrown Audit Giants
India to Build Its Own Big Four: A CX Revolution in Professional Services The customer experience (CX) journey begins long before a service is delivered....
Adobe AI Agents Transform Marketing Workflows and Data Insights
Adobe Introduces AI Agents to Streamline Marketing and Data Insights Adobe has recently introduced two new AI-powered agents, designed specifically to support marketers and experience...
HCL Unica+ Martech AI Elevates CX with Agentic Intelligence
HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...