Avaya: AI Orchestration in CX is Revolutionizing Contact Centers
AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
Category : CX Trends
Financial Services Redefined By Western Union & HCLTech
Western Union and HCLTech Partner to Redefine Customer Experience with AI-Driven Financial Services In today’s fast-paced financial world, customer experience (CX) defines success. People expect...
Privacy-first Browser Ulaa Wins IWBDC, Redefining Secure Browsing
Privacy-first Browser Ulaa’s CX Triumph: Redefining Privacy, Security, and Ethical Browsing In today’s digital landscape, where data privacy concerns dominate conversations, Zoho’s Privacy-first Browser Ulaa...
India’s Indigenous Web Browser: A CX-Driven Digital Revolution
India’s Indigenous Web Browser: A CX-Driven Leap Towards Digital Sovereignty India is making a bold move towards digital self-reliance by developing India’s indigenous web browser....
Shakti Awards 2025 for Women Empowerment and Recognition
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
BharatBMS: A Game-Changer in Energy Storage
BharatBMS: A Customer-Centric Revolution in Battery Management India’s clean energy transition depends on reliable energy storage solutions. However, most battery management systems (BMS) are either...
LLM Inference: Optimize to Faster, Scalable, and Cost-Effective AI
Enhancing LLM Inference with Alluxio and vLLM Production Stack: A Customer Experience Perspective Large language models (LLMs) are transforming industries with their ability to process...
PCI Ottobock Partnership: Transforming Para-Sport in India
Transforming Para-Sport in India: A CX Success Story of PCI & Ottobock Partnership Introduction: A New Era for Para-Athletes in India The Paralympic Committee of...
Agentic Automation: How UiPath Transforms Customer Experience
How UiPath’s Agentic Automation is Transforming Customer Experience (CX) In today’s fast-paced digital world, customer experience (CX) defines business success. Companies must constantly innovate to...
Waterless Beauty: How Olive Tree People Redefines CX
Olive Tree People’s Waterless Beauty Revolution: A Customer Experience That Transcends Traditional Retail The beauty industry constantly evolves, yet few brands manage to redefine customer...