Genesys Cloud Contact Centre Leader in Forrester Report
Genesys Sets New CX Benchmark with Leadership Spot in Forrester’s 2025 Cloud Contact Centre Report In today’s experience economy, delivering exceptional customer service isn’t optional...
Category : CX Trends
GameChange Solar Ends FY 25 with 7 GW Orders
GameChange Solar Closes FY 25 in India with Strong Order Momentum: A Customer-Centric Success Story GameChange Solar has ended FY 25 in India on a...
Meizu AI Ecosystem Expands into Middle East
Meizu Breaks into the Middle East Market with AI Ecosystem Products: A New Chapter in Customer Experience Meizu has taken a bold leap forward by...
TRACE Score™ Sets New AI Content Quality Benchmark
Empowering Customer Experience with TRACE Score™: A Game-Changer in AI-Driven Responses In today’s fast-paced digital landscape, speed and accuracy are essential. However, these are not...
UiPath Evolves AI-driven CX in Healthcare with Google Cloud
UiPath and Google Cloud Transform Healthcare CX with AI-Powered Medical Summarization Customer experience (CX) in healthcare must evolve. Patients, providers, and payers all expect faster,...
Nasir Shaikh: Transforming Leadership Through Purpose & People
Elevating Customer Experience: A Conversation with Nasir Shaikh on Leadership, Hospitality, and Transformation At CXQuest.com, we are always eager to speak with leaders who are...
CorporatEdge: Monaah M Shuklla on Designing 5-Star Workspaces
Redefining Workspaces: A CX-First Conversation with Monaah M Shuklla, Founder & CEO, CorporatEdge In today’s experience economy, workspace design is no longer just about desks...
ORGAN India CEO Sunayana Singh Transforms Organ Donation
Transforming Lives Beyond Healthcare: How ORGAN India Champions CX Through Compassion, Advocacy & Global Sports At the heart of every transformative customer experience lies a...
Nobu Hospitality Debuts in Oman with Luxurious Hotel Launch
Nobu Hospitality Brings Elevated CX to Oman with New Mixed-Use Masterpiece Nobu Hospitality continues to raise the bar for customer experience (CX) in global luxury...
EnKash Secures RBI PPI License, Boosting Fintech Leadership
EnKash Secures Prestigious PPI License, Strengthening Its Leadership in Corporate Cards and Spend Management EnKash, a frontrunner in India’s fintech ecosystem, has reached a significant...