Media Literacy and AI: Navigating a World of Deepfakes
AI, Deepfakes, and Media Literacy: The Key to Navigating a Digital World with AI and Media Literacy Detecting AI-generated content is increasingly challenging. As AI...
Category : CX Trends
B2B Branding Trends: AI and Human Connection Balancing Act
B2B Branding Trends: Merging Human Touch with AI Innovation In 2025, as artificial intelligence (AI) dominates conversations, B2B brands face a unique challenge. The need...
Newgen Leader in Content Platforms
Newgen Named a Leader in Content Platforms: Elevating Customer Experience (CX) February 3, 2025: Newgen Software, a global provider of AI-powered digital transformation solutions, has...
Crater Lake Spirits Honors Its Roots with 1996 vodka pricing
Imagine stepping into a time machine and being transported back to 1996—a year when life felt simpler. Gas was cheaper, the internet was just taking...
Nestlé Canada Voluntary Recall of Gerber Teething Sticks
Customer Experience: Proactive Approach to Safety with Gerber Recall by Nestlé Canada Nestlé Canada has always been a trusted name in food and beverage. On...
Azul 2025 State of Java Survey Reveals Cost Concerns
Azul 2025 State of Java Survey & Report: A CX Perspective Java remains a cornerstone for enterprise applications, but shifting dynamics are reshaping how organizations...
Improve Customer Retention with Strategic Relationships
Enhancing Customer Retention: Improve Customer Retention by Building Strategic Relationships for Success Increasing customer retention by just 5% can boost revenue by as much as...
Retail 2025: Welcome AI-Powered 3rd Retail Revolution
The 3rd Retail Revolution: AI Edition Retail 2025 In 2025, the retail industry will experience its third monumental transformation. Retailers who invest in the right...
Google Tackles Fake Reviews in the UK: Steps to Restore Trust
Google Tackles Fake Reviews in the UK: What It Means for CX Online reviews are crucial to modern consumer decisions, with 89% of people relying...
Key 2025 Trends in CX and AI Shaping Belgium
Key 2025 Trends in CX and AI in Belgium: Insights from Inetum Consulting In 2025, the evolution of customer experience (CX) and artificial intelligence (AI)...