Ransomware and CX: Why It’s Now a Customer Experience Crisis
Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....
Menstrual Health Experience Matters in Every System
Designing Dignity: Why Menstrual Health Is a Critical CX Issue Special Feature On World Menstrual Hygiene Day and Menstrual Health Despite being a natural biological...
AI-Powered Media Management Transforms STAGE with PFT
How STAGE and Prime Focus Technologies Are Transforming Customer Experience in Regional Entertainment with AI-Powered Media Management In today’s fast-paced media landscape, customer experience (CX)...
Vaisala India Office Launch Boosts High-Tech Manufacturing
Vaisala Opens New Mumbai Office to Empower High-Tech Manufacturing in India In a significant move to support India’s booming industrial sector, Vaisala has officially launched...
AI Certifications in Cybersecurity Boosts Careers: Saviynt Study
AI Certifications Are Reshaping Cybersecurity Careers: Insights from Saviynt’s Latest CX-Centric Study In today’s digital-first world, cybersecurity is no longer optional—it is essential. Identity security,...
PixelYatra: Hindi AI Design Tool Empowers Bharat
PixelYatra: Appy Pie’s Hindi-Trained AI Model Redefines Customer Experience Across Bharat In today’s digital-first world, user experience isn’t just about speed or design—it’s about cultural...
Sky One Vision with Jaideep Mirchandani: CX in Aviation
In an industry where precision, performance, and passenger trust define success, customer experience (CX) in aviation is no longer limited to comfort in the skies—it...
Johnson Controls Arabia: Revolutionizing HVAC Excellence in Saudi
Johnson Controls Arabia Launches Largest YORK Air-Cooled Chiller Line in Saudi Arabia Saudi Arabia is rapidly positioning itself as a powerhouse in industrial innovation and...
Otipy CX Collapse: From Fresh Promise to Silent Shutdown
Rise and Fall of Otipy: A CX Powerhouse Undone by Silence, Speed, and Strain How an innovative Indian agritech startup reshaped the farm-to-table experience—and how...
Black Sun Rising: A CX Parable in Disguise
What a Political Thriller Teaches Us About CX: Lessons from Black Sun Rising Introduction Otho Eskin’s upcoming novel Black Sun Rising is not a traditional...