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CX LeadershipGlobal RecognitionInnovation EcosystemsNewsStrategySustainability

SGP Best Innovator Award: Amrita University’s Women-Led Marine Climate Model Wins Global Honour

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by Editor0143
At the World Sustainable Development Summit 2026, Amrita Vishwa Vidyapeetham received the SGP Best Innovator Award under the Global Environment Facility Small Grants Programme. A...
Customer Experience (CX)Retail CXStrategyTrends

Milan FW26: 6 Strategic Lessons for CX Leaders from Fashion’s Boldest Week

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by Editor0155
Milan Fashion Week Fall/Winter 2026 (Milan FW26): 6 Key Takeaways CX Leaders Shouldn’t Ignore The lights dim. Cameras flash. A fake museum rises inside Palazzo...
CX StrategyDigital ExperienceIndustry TrendsNewsTech Trends

AONMeetings Earns 30+ G2 Spring 2026 Rankings, Expands in India

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by Editor0146
CXQuest.com examined a timely shift in the video collaboration market. AONMeetings has secured recognition in more than 30 Spring 2026 reports from G2. The company...
CX LeadershipExperience EconomyStrategyTech TrendsTrends

AVGC-XR Multi-State MOU: How IICT Is Reshaping India’s Creative Tech Ecosystem

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by Editor0177
A Multi-State AVGC-XR Alliance: What It Means for CX and EX Leaders Imagine a gaming start-up in Kochi.Its artists work in isolation.Its curriculum feels outdated.And,...
CX LeadershipDigital TransformationE-commerce TrendsStrategy

Flipkart Group Strengthens Leadership

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by Editor0125
Flipkart Group Strengthens Leadership with Key VP Appointments to Scale Supply Chain and Corporate Communications When Growth Outpaces Governance, Who Steadies the Ship? It’s 10:30...
AI & AutomationContact Center InnovationCX StrategyDigital Transformation

AI-Human Harmony: How Exotel Is Redefining Sales & Customer Experience with Agentic AI

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by Editor0143
Exotel’s approach centers on what it calls an AI-Human Harmony model. AI manages repetition and scale. Humans own empathy and judgment. Can AI Truly Transform...
Customer Experience (CX)Digital TransformationStrategyTech TrendsTrendsUtilities

Advanced Metering Infrastructure: How Genus Power’s 26M Smart Meter Milestone Redefines Utility CX Strategy

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by Editor0196
CXQuest.com recently examined how Genus Power crossed 26 million smart meter deployments worldwide. The milestone is not just scale. It reflects operational maturity in Advanced...
CX LeadershipExecutive MovementNewsStrategy

Motorola Appoints Ipshita Chowdhury as Marketing Head for India; Elevates Enterprise-Grade AI Execution to MEA

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by Editor0263
When Growth Surges, Does Your Marketing Model Scale With It? Picture this. It’s 8:45 a.m. The Q3 numbers just landed in your inbox.Growth is up...
CXQuest ExclusiveInterviewLeadershipLeadership & GovernanceLeadership Insights

AI-Native Enterprise Platforms: How Responsive Is Re-Architecting SaaS for Governed Intelligence

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by Editor0350
AI-Native Enterprise Platforms: Are We Finally Moving Beyond AI Copilots? Ever watched a promising AI chatbot derail a high-stakes RFP response? A sales team races...
CX TrendsE-CommerceMarketplace InnovationStrategy

Zero Referral Fees: How Amazon India’s 2026 Move Reshapes CX, Seller Economics & Marketplace Growth

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by Editor0451
When Fees Become Friction: What Amazon India’s Zero Referral Fees Move Means for CX Leaders Imagine a small seller in Hubballi. She sources sarees from...