Digital health is reshaping patient experiences worldwide. Now, the Middle East seizes its moment. HIMSS teams up with WHX Tech to deliver a vibrant platform...
The convergence of artificial intelligence and customer experience represents one of the most transformative shifts in modern business, yet it brings unprecedented ethical challenges that...
When the future of digital trust comes calling, the world listens. In late June 2025, Pattaya, Thailand, became the epicenter of a dialogue that feels...
Cloud-Powered Empathy: How Genesys is Shaping the Future of Customer Experience with Sustainability at Heart Let’s face it—customer expectations are changing fast. We are talking...
Modern work feels fast, messy, and thrilling. Yet, without smart tools, it quickly frustrates employees and customers alike. This shows how digital employee experience (DEX)...
India’s booming space hub, Bengaluru, will welcome 15 global space leaders during Karman Week2025. The annual, invitation-only retreat—curated by The Karman Project—has already earned a...
Amazon’s Shanghai AI Lab Closure: What It Signals for Customers, Researchers, and Global AI Strategy Amazon is packing up its Shanghai AI research lab after...
Picture this: you’re managing customer experience for a global supply chain company. Suddenly, your operations team alerts you about potential disruptions in Southeast Asia. However,...
TÜV Rheinland Strengthens India Partnership to Drive Global Quality and Skills Transformation India’s role in global industries is expanding rapidly. At the same time, the...