Sentry Insurance Cuts $1M in Training Costs with Whatfix Digital Adoption
How Sentry Insurance Cut $1M in Training & Support Costs With Whatfix In the fast-shifting world of insurance, experience is becoming the new competitive advantage....
Author : Editor
Logs Intelligence: AI-Powered Log Analysis for Faster Incident Resolution
New Relic’s new Logs Intelligence brings AI-powered automation to the challenge of log analysis and incident response. For customer experience (CX) and employee experience (EX)...
XenTegra: Accelerating Digital Workspace Transformation in India
Parallels Expands in India with XenTegra Partnership to Transform Digital Workspaces Real-world CX and EX challenges in India’s evolving digital landscape are complex. Organizations face...
NexCAR19: How Affordable Cancer Therapy Transforms Customer Experience
Democratizing Healthcare with NexCAR19: How Breakthrough Innovation Reshapes Customer and Employee Experience Introduction: The Real Cost of Advanced Healthcare Imagine receiving news that you have...
Uber Black Disaster: How Uber’s Premium Service Fell Apart in India
When Premium Promises Crumble: The Uber Black CX Crisis in India The app pings. Your smartphone glows with a five-word guarantee: “Your Uber Black is...
LDCMC11 Highlights: How Inclusive Industrialization Inspires Global CX Transformation
From Industrial Inclusion to Human Inclusion: Lessons for CX Leaders from LDCMC11 When nations unite to accelerate inclusive industrialization, they’re not just building factories —...
Creative Economy Forum 3 Seasons Roundup: Evolution, Impact, and Future Insights
From Culture to Commerce: The Creative Economy Forum ‘s Evolution Reshaping CX Leadership Your best customers aren’t always transactions—they’re creators. When a business neglects the...
Lawful Interception Market Size, Growth & 2030 Forecast Analysis
Lawful Interception Market Size by 2030: A Rapidly Expanding Security Imperative The global lawful interception market is experiencing explosive growth. This sector safeguards national security...
Snowflake Intelligence: Unlock Enterprise Insights With AI-Driven Analytics
Infometry Unveils New Solutions And Services Powered By Snowflake Intelligence & Agentic AI Every CX leader knows the frustration. Your enterprise sits on mountains of...
Plum BodyLovin’ Launches India’s First Body Lotion Inspired Ice Cream
Plum BodyLovin’ and Indu Ice Cream: A CX-Driven Delight in India’s Market Customer experience (CX) and employee experience (EX) have become paramount in the competitive...