Lakshmi Sridhar: Transforming Customer Experience in Hospitality
Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
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Chef Ishijyot Surri: Blends Tradition & Innovation in Gourmet Dining
Elevating Customer Experience in Hospitality: The Culinary Vision of Chef Ishijyot Surri Customer experience in hospitality has evolved beyond just serving good food. Today, diners...
Gourmestan: Chefpreneur Shivani Sharma Curates Gourmet Dining
Redefining Customer Experience in Gourmet Dining: The Gourmestan Revolution In today’s hospitality industry, customer experience (CX) goes beyond offering great food—it is about crafting a...
KIIT Global Academic Collaborations Enhance Student Experience
KIIT Enhances Student Experience Through Global Collaborations KIIT Deemed to be University continues to redefine student experiences by expanding its global academic partnerships. Through strategic...
Data Privacy in Smart Home Devices: Risks and Consumer Insights
How Data Privacy and Data Tracking Shapes Smart Home Customer Experience Smart home devices promise convenience, efficiency, and security. However, they also raise concerns about...
Quantum Computing Breakthrough: Excels Customer Experience
Jiwon Yun, Kai-Niklas Schymik, Margriet Van Riggelen, and Hans Bartling The team of researchers (from left to right): Jiwon Yun, Kai-Niklas Schymik, Margriet van Riggelen,...
Deloitte India and Zoho Alliance Transforms Digital CX
Deloitte India and Zoho: Transforming Customer Experience with Digital Innovation Businesses today face complex challenges. Outdated systems, slow digital adoption, and inefficient workflows create barriers...
Rest The Case: AI-Powered Legal Services by Shreya Sharma
In today’s fast-paced world, accessibility and efficiency define customer experience (CX) in every industry—including legal services. Traditional legal processes can be complex, time-consuming, and expensive,...
Sudarshan Mandayam Leads AI-Driven CX Transformation
Elevating Customer Experience Through Co-Innovation: Bounteous’ Next Chapter with Sudarshan Mandayam In the fast-evolving digital landscape, customer experience (CX) has emerged as the ultimate differentiator....
Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation
How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...