Addressing Real-World CX/EX Challenges in Rural Dairy Farming In rural India, dairy farming isn’t just an occupation—it’s a livelihood that sustains millions. Yet the sector...
Transforming Rural Experience: Vedanta’s Nand Ghar and Lessons for CX-EX Professionals In the world of customer experience (CX) and employee experience (EX), the challenge is...
We are living in a fast-paced corporate world. The challenge of balancing a demanding career with the equally demanding role of parenthood has never been...
Breaking Barriers: How Honeywell’s LeadHERs in Commercial Event Showcases the Future of Women in Business Women in commercial leadership are transforming how businesses operate, innovate,...
Designing Dignity: Why Menstrual Health Is a Critical CX Issue Special Feature On World Menstrual Hygiene Day and Menstrual Health Despite being a natural biological...
Customer Experience as the Core Engine of Fintech Growth: The IndiaP2P Story In the evolving world of digital finance, Customer Experience (CX) is no longer...
At the intersection of culture, fashion, and digital transformation stands Farhana Bodi — a woman redefining customer experience not just through visual storytelling but through...
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
Empowering Women Leaders: A Game-Changer for Customer Experience Dun & Bradstreet recently hosted the Women Leadership Summit 2025, honoring India’s most dynamic women business leaders....