Peps Great Sleep: Redefining Comfort and CX Innovation in India’s Mattress Market
Peps Industries at 20: How a Sleep-Tech Vision Became a CX Masterclass in Consistency and Innovation The Peps Great Sleep Hook: A Customer Walks Into...
Tag : sustainability
Operations: Scaling Creative Teams for CX Success
An Interview with Nisha Kapur, VP Operations India, Prose On Pixels (Havas) Leadership, creativity, and operational precision1¹ converge seamlessly in Nisha Kapur’s professional journey. She...
Kantamanto: How Accra’s Secondhand Market Is Rewriting Fashion’s Waste Story
When Waste Becomes Community: How Kantamanto Market is Redefining Customer Experience in Global Fashion Supply Chains In the congested alleyways of Accra’s Kantamanto Market, something...
ABB India and Deloitte India: Accelerating AI-Enabled Digital Transformation in Manufacturing
Navigating CX and EX Challenges in the Era of AI-Enabled Industrial Transformation Customer experience (CX) and employee experience (EX) leaders today face a fast-evolving landscape...
Cartus at 70: Still Defining the Future of Corporate Relocation
Real-life mobility challenges test even the most established brands. Ask any HR manager who’s faced a cross-border move gone wrong. Or a team leader who’s...
Animal Welfare Programs: Driving Sustainable Impact and Stakeholder Trust
Beyond Compliance: How Animal Welfare Programs Reshape Stakeholder Expectations in Modern Business When CEO Arun Misra of Hindustan Zinc announced the company’s ₹5 crore investment...
Enterprise Planning: Embedding Sustainability for Smarter Decisions
o9 Solutions: Pioneering the Integration of Sustainability into Enterprise Planning The enterprise planning landscape is undergoing a fundamental transformation. Sustainability is no longer an afterthought...
Schneider Electric Leads Service Transformation in Greater India
Schneider Electric’s New Chapter in Customer Experience: Welcoming Damini Chaudhari as Vice President–Services, Greater India Zone Main Takeaway: Schneider Electric’s appointment of Damini Chaudhari as...
Equinix Opens India’s First AI-Ready CX-Driven Data Center in Chennai
Equinix has launched its first International Business Exchange™ data center in Chennai, CN1, to accelerate customer experience (CX) and India’s AI ambitions. As a result,...
IGBT7 Power Modules Revolutionize Efficiency and Integration
The Customer Experience Revolution: How Microchip’s DualPack 3 IGBT7 Modules Transform Power Management The power electronics industry stands at a critical juncture. Today, customer expectations demand...