Tag : sustainability

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Sanathan Textiles: An Exclusive Interview with Sammir Dattani

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Customer Experience at the Core of Textile Innovation: A Conversation with Sammir Dattani of Sanathan Textiles In an industry traditionally driven by scale and standardization,...
CXQuest ExclusiveInterview

revalyu Recycling CEO Makarand Kulkarni: An Exclusive Interview

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In the evolving world of sustainability and circular economy, customer experience (CX) is not just about satisfaction. It’s about trust, transparency, and transformation. At the...
CX Forecast 2025

Future of Customer Experience with Sustainability at Heart

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Cloud-Powered Empathy: How Genesys is Shaping the Future of Customer Experience with Sustainability at Heart Let’s face it—customer expectations are changing fast. We are talking...
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Home Entertainment: Formovie Redefining Smart Projector CX

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From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
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Hanto Workspace Shaping Future-Ready Employee Experiences

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Hanto Workspace: The Experience Economy Comes to the Office Customer Experience (CX) is no longer just a concern for consumer brands. In today’s evolving work...
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Aspect Hospitality: Elevating CX in India’s Restaurant and Bar Scene

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Aspect Hospitality: Crafting Exceptional Customer Experiences in India’s Dynamic Dining Scene Aspect Hospitality, a prominent subsidiary of Aspect Global Group, is making significant strides in...
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Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

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Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
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Kenett Scott on Elevating Hospitality Customer Experience

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Kenett Scott Elevating Hospitality: Personalized Experiences and Enduring Excellence The hospitality industry stands at a fascinating crossroads. Customer expectations are constantly evolving. The market is...