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Tag : Net Promoter Score

CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 202501015
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management

India–GCC FTA: What It Means for CX and EX Leaders in 2026

EditorFebruary 25, 2026February 25, 2026
by EditorFebruary 25, 2026February 25, 20260

Mosambi Climate Conference 2.0: Scaling Climate-Tech Across the Global South

EditorFebruary 24, 2026February 24, 2026
by EditorFebruary 24, 2026February 24, 20260

Climate Innovation Leadership: Scaling India’s Green Growth for CX Transformation

EditorFebruary 24, 2026February 24, 2026
by EditorFebruary 24, 2026February 24, 20260

DriveX Direct’s Consumer-First Model: An Exclusive Interview

EditorFebruary 23, 2026February 23, 2026
by EditorFebruary 23, 2026February 23, 20260

AIUC-1: The New Gold Standard for Trustworthy Enterprise AI

EditorFebruary 23, 2026February 23, 2026
by EditorFebruary 23, 2026February 23, 20260

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