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Tag : Net Promoter Score

CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250780
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management

Endear: Leigh Sevin on Humanizing Data-Driven Clienteling

EditorJanuary 28, 2026January 28, 2026
by EditorJanuary 28, 2026January 28, 20260

Hospitality CX: Mews Fintech Leader Susanne Sandler on AI-Powered Hotel Experience

EditorJanuary 28, 2026January 28, 2026
by EditorJanuary 28, 2026January 28, 20260

Fashion CX: How Digitalization Is Reshaping Apparel Supply Chains

EditorJanuary 28, 2026January 28, 2026
by EditorJanuary 28, 2026January 28, 20260

Cybage Appoints Global President: What It Signals for CX-Led Growth

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

Adani-Embraer Partnership: Building India’s Aviation Ecosystem for Seamless CX

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

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