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News

ISACA and Nasscom Partnership Sets New Benchmark for India’s Digital Workforce

EditorDecember 13, 2025December 13, 2025
by EditorDecember 13, 2025December 13, 20250130
ISACA, Nasscom, and the Future of Digital Trust: How Competency Alignment Is Reshaping India’s Workforce Experience The conversation around India’s digital transformation often revolves around...
AI governanceCX strategycybersecuritydigital trustdigital workforceEX innovationFutureSkills PrimeIndia digital economyISACANASSCOMNSQFskill developmentWorkforce Transformation
CX Analytics

Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX

EditorOctober 8, 2025October 8, 2025
by EditorOctober 8, 2025October 8, 20250798
The Experience Convergence: How AI, Simplicity, and Empathy Are Redefining the Future of Work According to Freshservice Benchmark Report Ever noticed how the smallest tech...
AI automationAI in service managementautomationCustomer ExperienceCX strategydigital transformationemployee experienceESMEX innovationEX transformationexperience leadershipExperience ManagementFreshservice Benchmark ReportITSMworkflow simplificationXLAs

Digital Public Infrastructure: CX Lessons from India’s Scale

EditorJanuary 12, 2026January 12, 2026
by EditorJanuary 12, 2026January 12, 20260

Robotic Telesurgery: Trust, Ethics, and Experience at Scale

EditorJanuary 12, 2026January 12, 2026
by EditorJanuary 12, 2026January 12, 20260

Katie Stabler on CX Movements: An Exclusive Interview

EditorJanuary 9, 2026January 9, 2026
by EditorJanuary 9, 2026January 9, 20260

AI Impact Summit 2026: Why Customer Experience Leaders Should Pay Close Attention

EditorJanuary 9, 2026January 9, 2026
by EditorJanuary 9, 2026January 9, 20260

AI Journey Orchestration: Break Silos, Unite CX Teams in 2026

EditorJanuary 7, 2026January 7, 2026
by EditorJanuary 7, 2026January 7, 20260

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